EMPATHIQ careers

EMPATHIQ provides a Patient Experience Platform helping healthcare with online review management, patient feedback, personalized patient interaction & patient experience analytics via natural language processing. The platform:
-Optimizes reviews across 10+ review sites
-Helps providers and systems online presence, local listings, directories, GPS navigation systems, voice search, and generate reviews
-Collects review insights, survey results, and social listening data and applies natural language processing to help healthcare understand how individual doctors, clinics, locations, and hospitals perform against patient experience standards and expectations
-Looks beyond clinical outcomes and understands how patients ‘feel’ about their care. This insight empowers actionable change with doctor behavior, administrative behaviors, facility dynamics, and other key contributors to patient experience
-Connects to complimentary services and tech focused on patient experience improvement which can be enhanced by accessing the rich data offered by our platform