Elevio careers

User education is one of the most powerful and important ways to increase engagement and retention at scale, yet it is often overlooked or put into the too hard basket.

Elevio is a powerful platform that exists to remove this burden, allowing your users to self-serve contextually relevant support, all while staying in-app. This has shown to increase retention and conversion rates, while reducing your support load.

Out of the box, elevio syncs with your existing support stack, allowing you to put your help content front-and-centre via their seamless support widget and embeddable elements. While still providing instant access to existing support channels such as live-chat, demo bookings and support tickets.

Elevio goes as far as to automatically tell you what content you should fix and why, or where your docs are lacking based on how users interacting with your help content. This helps to reduce content rot and increase your coverage, which we all know is a huge and ongoing challenge