Provide escalated technical support for Microsoft-based systems, including Active Directory, Exchange, Defender, Sentinel, Intune, Autopilot and other products in the Office 365 suite
Proactively monitor, troubleshoot, and resolve complex issues related to device enrollment, onboarding, provisioning, and application performance
Strategic Leadership: Lead the development of Data and AI strategies and roadmaps, aligning technology solutions with business goals and driving digital transformation initiatives
Solution Architecture: Design and architect advanced Azure solutions integrating Microsoft Fabric, Azure Synapse Analytics, Databricks, Azure SQL/Cosmos DB/Postgres, and AI technologies to meet complex enterprise requirements
