Jobs at Copado

• Lead, mentor, and coach a team of specialized TAMs across Dedicated and Catalog-based engagement models, developing their skills in advanced customer management, executive communication, and objection handling
• Actively manage case assignments, workflows, and operational follow-ups to ensure dedicated KPI...

• Serve as the primary technical point of contact for Signature Success and Success+ customers, building trusted advisor relationships with release managers, senior developers, and DevOps leads
• Conduct regular Copado Agentia platform health checks, proactively identifying gaps in pipeline configuration, branching strategy, deployment reliability, and metadata management

• Lead, mentor, and coach a team of specialized TAMs across Dedicated and Catalog-based engagement models, developing their skills in advanced customer management, executive communication, and objection handling
• Actively manage case assignments, workflows, and operational follow-ups to ensure dedicated KPI...

• Serve as the primary technical point of contact for Signature Success and Success+ customers, building trusted advisor relationships with release managers, senior developers, and DevOps leads
• Conduct regular Copado Agentia platform health checks, proactively identifying gaps in pipeline configuration, branching strategy, deployment reliability, and metadata management

About CopadoCopado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate the Salesforce development lifecycle, support digital transformation, and deliver unparalleled valu...

• Launch readiness for new products, features, and pricing — so reps can sell it on day one
• Messaging and positioning rollout in lockstep with Product and Marketing

• Serve as the primary technical point of contact for Signature Success and Success+ customers, building trusted advisor relationships with release managers, senior developers, and DevOps leads
• Conduct regular Copado Agentia platform health checks, proactively identifying gaps in pipeline configuration, branching strategy, deployment reliability, and metadata management

• Craft cohesive, high-quality visual designs across web, multi-channel marketing campaigns, social media, events, and executive presentation materials
• Own and evolve our Figma design systems, component libraries, and modular templates that drive consistency and efficiency across deliverables

• Define and execute the global IT vision, strategy, and multi-year technology roadmap aligned with corporate growth targets.
• Architect and mature the global IT operating model, setting departmental OKRs, SLAs, and performance metrics.