- B2B
- Scale StageRapidly increasing operations
- Valuation $1B+This company has a valuation of $1B or more
Jobs at Copado
Copado means 'cool' in Argentinian and is a mid stage start up which was founded in Madrid. We are global, growing fast in Chicago and London, as well as Madrid, San Francisco. The culture is respectful, transparent, hard working. Employees will grow with us. We are a part of the Salesforce ecosystem, well funded and attracting enterprise and business clients.
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Customer Experience Program Manager
NewPosted 3 days ago
Customer Experience Program Manager
- Plan, execute, and monitor the delivery of core CX Operating System programs, including the Support Omnichannel AI Front Door.
- Elevate ChurnZero as our ultimate "system of action". Collaborate with CS Operations to build and refine automated plays, tasks, health scores, and alerts that turn customer signals (such as support friction, usage drops, or low testing adoption) into immediate, proactive customer success motions.
In office • New Orleans
Other
Customer Digital Twin Product Analyst
NewPosted 3 days ago
Customer Digital Twin Product Analyst
- Take day-to-day operational ownership of the data structures and schemas for the Customer Experience Twins. Ensure these twins serve as a highly accurate, unified, and permanent intelligence record of our customers' environments and configurations.
- Lead the ground-level execution of the Weekly AI Quality Review alongside Support, CS, Services...
In office • New Orleans
Other
Customer Experience Project Manager
NewPosted 3 days ago
Customer Experience Project Manager
- Plan, execute, and monitor the delivery of core CX Operating System programs, including the Support Omnichannel AI Front Door.
- Elevate ChurnZero as our ultimate "system of action". Collaborate with CS Operations to build and refine automated plays, tasks, health scores, and alerts that turn customer signals (such as support friction, usage drops, or low testing adoption) into immediate, proactive customer success motions.
In office • New Orleans
Designer
Sr UX Design Engineer
NewPosted 2 months ago
Sr UX Design Engineer
- End-to-End Experience Design: Create the full information architecture, flows, wireframes, and prototypes for Agentia’s core modules (Plan, Build, Test, Release, Pipelines, Workspaces).
- AI-Native UX: Embed Org Intelligence insights, AI suggestions, agentic automation steps, and contextual guidance into workflows without overwhelming users.
In office • New Orleans
Engineering
Software Architect
NewPosted 3 months ago
Software Architect
- Architect AI-enhanced workflows that automate complex DevOps tasks, transitioning customers from standard configurations to intelligent, bespoke solutions.
- Champion the integration of Copado AI features into every phase of the solution design lifecycle.
In office • New Orleans
Designer
Principal Product Designer
NewPosted 3 months ago
Principal Product Designer
- 7+ years of experience designing and delivering products from start to finish as part of a cross-functional team
- Experience designing for DevOps Use Cases, salesforce experience preferred.
In office • New Orleans
Designer
Sr Product Designer
NewPosted 3 months ago
Sr Product Designer
- 7+ years of experience designing and delivering products from start to finish as part of a cross-functional team
- Experience designing for DevOps Use Cases, salesforce experience preferred.
In office • New Orleans
Management
Director, AI Campaigns & Digital Content
NewPosted 3 months ago
Director, AI Campaigns & Digital Content
- Pipeline generation and signal-based demand performance
- Integrated campaign orchestration (human and AI-in-the-loop)
In office • New Orleans
Engineering
Tech Lead
NewPosted 4 months ago
Tech Lead
- Salesforce Infrastructure & Source Format Migration — Architect and lead the migration the customer base to Source Format, including engineering transition programs, provisioning rules, and tracking mechanisms that unlock AI cross-selling and support ATR retention goals.
- Development & Application Implementation — Drive operational excellence through the continu...
In office • New Orleans
Engineering
Senior Test Automation Specialist
NewPosted 4 months ago
Senior Test Automation Specialist
- Building an Autonomous Safety Net: Architect and implement robust, AI-driven automated test suites that serve as a proactive safety net against software regression, directly protecting the company's core
- Driving Quality-First CI/CD: Embed quality and compliance via automated gates into CI/CD pipeli...
In office • New Orleans
Sales
Sales Engineer
NewPosted 4 months ago
Sales Engineer
- Pre-sales support, collaborating with Account Executives on sales opportunities
- Solution presentations and demonstrations, including answering technology-related inquiries
In office • New Orleans
Engineering
Lead Test Automation Engineer
NewPosted 4 months ago
Lead Test Automation Engineer
- Building an Autonomous Safety Net: Architect and implement robust, AI-driven automated test suites that serve as a proactive safety net against software regression, directly protecting the company's core
- Driving Quality-First CI/CD: Embed quality and compliance via automated gates into CI/CD pipeli...
Remote only • New Orleans, Louisiana
Product
Sr Director, Product Owner
NewPosted 4 months ago
Sr Director, Product Owner
- Define and own the product vision, strategy, and multi-quarter roadmap for assigned platform initiatives, ensuring alignment with Copado's FY-2027 AgentOps enterprise leadership goals.
- Champion the Platform as a Product paradigm internally — articulate the value of platform engineering to cross-functional stakeholders, GTM teams, and executive leadership.
In office • New Orleans
Sales
Account Executive
NewPosted 4 months ago
Account Executive
- Overachieving and exceeding assigned revenue targets – securing new logos with enterprise businesses, as well as looking for expansion opportunities within existing accounts.
- Developing and driving the regional strategy for growth and new customer acquisition in the Enterprise Segment
In office • New Orleans
Engineering
Lead Software Engineer
NewPosted 4 months ago
Lead Software Engineer
- Architectural Transformation: Lead the technical "forking" and integration of the Essentials CI/CD tool into the CRT stack to enable our AgentOps vision.
- Backend & API Development: Design and implement robust REST and GraphQL API layers using Java (Spring Boot) and Python to expose core functionality to the broader Agentia™ platform.
In office • New Orleans
Engineering
Platform Engineer
NewPosted 4 months ago
Platform Engineer
- Write and maintain high-quality production code for internal platform services and APIs used by engineering teams across the organization.
- Elevate Developer Experience: Proactively identify pain points and build robust, innovative internal tools, sophisticated CI/CD pipelines, and optimized development environments to significantly improve developer productivity and release velocity.
In office • New Orleans
Product
Sr Product Manager
NewPosted 4 months ago
Sr Product Manager
- Define and communicate a compelling product vision that transforms existing capabilities into best-in-class, enterprise-grade solutions.
- Build and maintain a prioritized product roadmap aligned to customer outcomes, revenue growth, and competitive positioning.
In office • New Orleans
Management
Director, AI Campaigns, Social Media & Digital Content
NewPosted 4 months ago
Director, AI Campaigns, Social Media & Digital Content
- Pipeline generation and signal-based demand performance
- Integrated campaign orchestration (human and AI-in-the-loop)
In office • New Orleans
Operations
People Operations & Systems Analyst
NewPosted 4 months ago
People Operations & Systems Analyst
- Own and maintain accurate employee data in Factorial, our HRIS
- Partner with People Business Partners to support employee lifecycle transactions including onboarding, off-boarding, promotions, compensation changes, and org updates
In office • New Orleans
Engineering
Sr Frontend Developer
NewPosted 5 months ago
Sr Frontend Developer
- Develop and maintain dynamic, responsive user interfaces using Angular (v19+ or later)
- Design and implement modular, reusable UI components and shared libraries aligned with the unified Copado Design System, used across CICD, CRT, AI Platform, and Essentials.
In office • New Orleans