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Jobs at Commerce
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Engineering
Staff Software Engineer
NewPosted 3 days ago
Staff Software Engineer
- Lead the design, development, and evolution of scalable, reliable, high-performance distributed systems
- Drive architectural discussions that span multiple domains across the platform, and participate in cross-domain architectural working groups
In office • Austin
$186k – $280kEngineering
Lead Infrastructure Engineer
NewPosted 4 days ago
Lead Infrastructure Engineer
- Design and operate large scale, multi data center infrastructure supporting international operations, spanning both on-prem hardware, GCP, and AWS.
- Lead automation of infrastructure deployment and configuration management, driving migration from legacy tooling to modern IaC (Terraform, Puppet, Ansible).
Remote only • United States
$110k – $186kEngineering
Software Engineer II - Engineering Services (Full Stack)
NewPosted 1 week ago
Software Engineer II - Engineering Services (Full Stack)
- The end-to-end lifecycle of a portfolio of single-click apps on the BigCommerce App Marketplace: design, development, publishing, versioning, and ongoing maintenance
- The shared foundations these apps depend on — OAuth-based install flows, webhook processing, and services that scale reliably across thousands of merchant stores
In office • Austin
$111k – $167kOperations
Zendesk Administrator
NewPosted 1 week ago
Zendesk Administrator
- Assist with initial migration to, implementation of, and user facing rollout of Zendesk, and related 3rd party tools.
- Administer and maintain the Zendesk environment, including users, roles, permissions, groups, brands, views, triggers, automations, macros, SLAs, and routing logic.
In office • Austin
$94k – $142kEngineering
Lead Software Engineer, Search (Semantic Platform)
NewPosted 1 month ago
Lead Software Engineer, Search (Semantic Platform)
- Architect the Future of Search: Lead the design and implementation of semantic search capabilities, utilizing OpenSearch to build a robust, hybrid search (BM25 + vector) capability from the ground up
- Iterate & Optimize: Continuously evaluate, benchmark, and fine-tune search relevance, rank...
In office • Austin
$163k – $244kEngineering
Senior Backend Engineer (AI Agent)
NewPosted 1 month ago
Senior Backend Engineer (AI Agent)
- Design, build, and iterate on AI agents in Go/Python using an orchestrator/sub-agent architecture, covering intent interpretation, delegation, and safe action execution
- Own eval-driven development: build and maintain golden datasets, scorers, and regression suites (Braintrust or similar) for critical quality metrics such as discovery recall and quote accuracy
Remote only • Atlanta, Georgia • Austin, Texas
$116k – $195kMarketing
Senior Global GTM Enablement Manager
NewPosted 1 month ago
Senior Global GTM Enablement Manager
- Own the end-to-end architecture for seller enablement programs across the revenue org (AEs, SDRs, AMs, CSMs, and managers), translating GTM priorities into capability roadmaps and sequenced learning journeys.
- Diagnose performance gaps using field signal (Gong), pipeline data (Salesforce), and stakeholde...
In office • Austin
$92k – $139kEngineering
Backend Software Engineer II (AI Specialization)
NewPosted 1 month ago
Backend Software Engineer II (AI Specialization)
- Design, build, and iterate on AI agents that interact with data across BigCommerce and partner ecosystems to drive automation
- Connect agents to MCP (Model Context Protocol) servers that interact with various backend systems (APIs, Databases, etc) to surface their capabilities to the AI agents to drive powerful and intuitive user experiences
Remote only • Atlanta, Georgia • Austin, Texas
$95k – $160kEngineering
Senior Software Engineer (AI Specialization)
NewPosted 1 month ago
Senior Software Engineer (AI Specialization)
- Design, build, and iterate on AI agents that interact with data across BigCommerce and partner ecosystems to drive automation
- Connect agents to MCP (Model Context Protocol) servers that interact with various backend systems (APIs, Databases, etc) to surface their capabilities to the AI agents to drive powerful and intuitive user experiences
Remote only • Atlanta, Georgia • Austin, Texas
$116k – $195kEngineering
Salesforce Developer
NewPosted 1 month ago
Salesforce Developer
- Design, build, and document Salesforce solutions using a declarative-first approach, escalating to custom development where configuration reaches its limits.
- Write clean, testable Apex, Lightning Web Components (LWC), and API integrations — with attention to quality, performance, and security.
In office • Austin
$112k – $167kOther
Financial Analyst II, Incentive Compensation
NewPosted 2 months ago
Financial Analyst II, Incentive Compensation
- Be a trusted business partner and advisor to your finance and sales leadership in matters related to compensation and financial planning and analysis with minimal oversight from FP&A senior leadership
- Build and manage Captivate IQ workbooks, dashboards, and calculators to ensure commissions are ...
In office • Austin
$64k – $109kMarketing
Technical Training Content Developer
NewPosted 2 months ago
Technical Training Content Developer
- Serve as a key contributor to the creation, maintenance, and ongoing updates of Commerce product training and technical learning content, ensuring accuracy and relevance with each platform release.
- Partner closely with Product, Engineering, and Professional Services to translate platform changes into accurate, engaging, and up-to-date learning content across all course formats.
Remote only • United States
$88k – $132kOther
Business Systems Analyst
NewPosted 2 months ago
Business Systems Analyst
- Serve as a liaison between business stakeholders and technology teams across back-office functions and enterprise systems
- Partner with teams across Marketing, Revenue Operations, Finance, Accounting, and Customer Operations to understand business needs, challenges, and priorities
In office • Austin
$93k – $139kProduct
Senior Product Manager, Payments
NewPosted 2 months ago
Senior Product Manager, Payments
- Own strategy & outcomes across Payments and Financial Services, ensuring that Commerce’s Core Payments offering evolves in-line with the rapid evolution and innovation within the sector
- Act as an internal subject matter expert for Commerce’s Core Payments capabilities, with technical fluency
In office • Austin • United States
$121k – $182kEngineering
Senior Software Engineer (Full Stack)
NewPosted 2 months ago
Senior Software Engineer (Full Stack)
- Architect and develop scalable PHP APIs, services and solutions from concept to production as part of a focused product team.
- Engage in all aspects of the software development process, including design, development, testing, deployment, code reviews, debugging, and documentation.
Remote only • United States
$135k – $203kEngineering
Manager, Software Engineering
NewPosted 2 months ago
Manager, Software Engineering
- Build an open, positive and energized culture
- Build, lead and hire a high-caliber team of software engineers
Remote only • United States
$164k – $247kEngineering
Software Engineer II
NewPosted 3 months ago
Software Engineer II
- Build, test, and integrate AI solutions such as LLM-based systems, RAG pipelines, agents, and orchestration layers
- Implement systems to extract structured information from descriptions, classify content against taxonomies, and generate content aligned with organizational ontologies
Remote only • United States
$124k – $193kEngineering
Senior Software Engineer - Backend
NewPosted 3 months ago
Senior Software Engineer - Backend
- Collaborate on the architecture, design, and development of scalable and highly available applications and services.
- Solve complex infrastructure-related problems with code, developing and providing post-release support for scalable applications.
Remote only • United States
$135k – $203kEngineering
IT Infrastructure Engineer II
NewPosted 3 months ago
IT Infrastructure Engineer II
- Administer and maintain GitHub repository structure, access controls, and branch protection policies
- Triage and resolve GitHub issues across teams — permissions, integrations, and webhook configurations
In office • Austin
Sales
Technical Account Manager
NewPosted 3 months ago
Technical Account Manager
- Manage a book of business, including Fortune 500 companies, where you will be responsible for providing our customers with proactive, strategic and operational technical guidance and consultation.
- Drive stability and growth within your book of business that increases your customer’s revenue, drives customer retention, and improves NPS.
In office • Austin
$90k – $135k