Conduct regular inspections of the hotel's physical structure, guest areas and equipment.
Hire, train, supervise, and discipline departmental staff and all independent contractors under the direction of property operations, such as painters, upholsterers, and groundskeepers.
Manage and monitor activities of all employees in the Front Office department on the evening shift making sure they adhere to the Seven Principles of Service and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training, and correcting where needed.
Act as a manager on duty for the hotel, dealing with complaints, problem solving, disturbances,...
