Caplena careers

Caplena is the feedback intelligence layer trusted by brands and market research agencies to turn open-ended feedback into precise insights, without the rigidity of traditional CX platforms.

Built with Swiss precision, Caplena combines deep analytical power, unmatched flexibility, and intuitive simplicity, so experts can conduct sophisticated analysis independently, while everyone else can explore and act on insights effortlessly.

More than 200 organizations — including DHL, Lufthansa, and Euromonitor — trust Caplena to understand their customers and employees with human-level accuracy, leverage agentic workflows and make insights-led decisions.

Headquartered in Switzerland with an international team of data and UX specialists, Caplena is dedicated to making feedback analysis more accessible, more reliable, and genuinely more enjoyable — without bottlenecks.