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Personalized IT solutions for local Boston businesses1-10 Employees

Jobs at Boston IT Services

We provide personalized IT solutions and work closely with our clients to provide cost-effective, high quality solutions and systems. We maintain long-standing relationships with our clients, and focus on supporting local businesses, especially non-profits.
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IT Support Technician (Helpdesk / Tier 1)

NewPosted 3 weeks ago

IT Support Technician (Helpdesk / Tier 1)

  • Work the support queue: triage tickets, answer phone calls and Slack messages, and resolve issues by phone, remote session or in person
  • Run onboarding for client companies: accounts in Google Workspace, Microsoft 365 and JumpCloud, groups and distribution lists, app access, door access and welcome emails