Binotel careers

Binotel LLC develops a unified business communication platform that integrates IP telephony, CRM, and customer engagement tools to empower companies across Ukraine and Kazakhstan. Founded in 2011 and headquartered in Kyiv, our flagship Virtual PBX consolidates phone systems with intelligent call routing, analytics, and recording. We also offer Smart CRM for automated lead and sales management, Bookon CRM for service industries, Call Tracking for marketing insights, and tools like Online Chat, GetCall, PocketLine, Wire, Feedback Widget, and OnlineKasa for real-time engagement, callbacks, mobile telephony, feedback, and fiscal compliance. With integrations to Nova Poshta, Viber, Telegram, Apix-Drive, Make, Zapier, and a public API, our solutions are flexible and scalable for diverse business needs.
Binotel addresses fragmented communication systems by delivering an all-in-one platform that enhances efficiency and customer interaction. Our Virtual PBX eliminates missed calls and improves service quality, increasing client contacts by up to 30% through automation and multi-channel support. Smart CRM tackles manual lead tracking, reducing lost opportunities with automated funnels and real-time data. Bookon CRM streamlines scheduling and client retention for service businesses, boosting repeat visits by up to 60%. Call Tracking solves marketing ROI challenges by linking calls to campaigns, while Online Chat and GetCall enable seamless online-to-offline customer engagement. OnlineKasa simplifies fiscal compliance, easing administrative burdens. Serving over 20,000 companies and handling 100 million calls monthly, Binotel empowers retail, hospitality, healthcare, and professional services to overcome communication inefficiencies and drive growth.