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Customer-centric analytics & personalization/digitalempathy engine1-10 Employees
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Customer-centric analytics & personalization/digitalempathy engine
Anbotux is a new-category product offering customer-mindset analytics (and customer-care digital channel usage analytics and skills) in order to understand better the customer insights and personalze/add empathy to the customer service through digital channels, particularely Chatbots. (but not only).

A new field of AI/ML (not language related) allow to use digital channels interactions combined with external events to "understand the customer worries, concerns and habits" and deliver actionable feedback.

Anbotux does not replace other vendors as digital channels or Chatbot vendors or CRM vendors, just complement them taking the most from previous investments. The integration is API based, totally painless.

The product is B2B subscription business model in very intesive in customer service verticals:

- Banking
- Insurance
- Telcos
- Utilities
- Transportation / Airlines
- eCommerce
- etc.

SaaS to be launched in Q2'2019
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Luis Valencia
Avatar for Luis Valencia
Founder @Solaiemes
Juan Mateu
Avatar for Juan Mateu
Anbotux co-founder, before Solaiemes (exit to Comverse Inc) co-founder/CEO. Trying to innovate in telecom (before) & customer-intelligence and analytics (now)
Valuation

$0

Funded over

1 round

Latest round

Seed (Dec 2017)

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