Jobs at Aisera

• Lead a team of AI/ML engineers and data scientists to design, develop, and deploy state-of-the-art AI/ML models and solutions.
• Serve as the technical expert on AI/ML initiatives and provide guidance and direction to the team.

• Test Automation Development:

Design, build, and maintain automation frameworks to support continuous testing.
Develop automated test cases using frameworks like Selenium, Pytest, TestNG, RESTAssured or similar.
Integrate automated testing into CI/CD pipelines (Jenkins, GitLab CI, etc.).
Automate regression testing to verify that new changes do not introduce bugs.

What we do: AI Service Experience Platform

Heard of ChatGPT? Its advanced LLMs with generative AI capabilities allow for seamless understanding and creation of human-like responses.

• Develop and maintain scalable, efficient data pipelines that automate the ingestion, transformation, and storage of data
• Develop microservices that expose machine learning or information retrieval algorithms.

• Develop and deploy state-of-the-art AI/ML models and solutions.
• Collaborate with cross-functional teams, including product managers, software engineers, and data engineers, to understand and follow project requirements, and task deliverables.

• Design, develop, and maintain robust and scalable backend applications using JAVA/Python on Kubernetes and Docker
• Implement microservices architecture to ensure the modularity, maintainability, and scalability of our applications.

• Architect Database Solutions: Design and implement a scalable and resilient cloud database infrastructure using cloud platforms like AWS, Google Cloud, or Azure.
• Data Flow Design: Develop and maintain robust data flow architectures, including ETL pipelines, data lakes, and data warehouses, to ensure data is accessible and performant.

• Reproduce, root cause, and fix product bugs reported by customers.
• Unblock customer issues using workarounds, custom solutions, hot fixes, or patch releases.

• Resolve customer questions or problems in system configuration/setup and product functionality, including fixes or enhancements.
• Serve as the primary support liaison between the Company and customers.

• Design, develop, and maintain robust and scalable backend applications using JAVA/Python on Kubernetes and Docker.
• Implement microservices architecture to ensure the modularity, maintainability, and scalability of our applications.

• Workflow Design & Automation:

Design and implement robust standard and custom AI workflows that cover data ingestion, preprocessing, model training, validation, deployment, and monitoring.
Automate repetitive tasks in the AI lifecycle to enhance productivity and reduce manual intervention.
Develop and maintain CI/CD pipelines for AI models, ensuring seamless integration with existing infrastructure.

• Develop and maintain scalable, efficient data pipelines that automate the ingestion, transformation, and storage of data
• Translate data science prototypes into production-ready code, ensuring reliability and performance.

VP of Channels and Alliances

What We Do: AI Services Management (AISM)

Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-servic...

• - Design and implement automation framework that work across multiple platforms

Develop new test scripts
Maintain existing tests scripts/regression suites and executing them
Participate in test planning and test case design
Execute manual test cases to identify and report defects.
Create and maintain detailed test documentation
Collaborate with the development team to ensure thorough test coverage.
Perform regression testing to validate bug fixes and enhancements.

• Develop and deploy state-of-the-art AI/ML models and solutions.
• Collaborate with cross-functional teams, including product managers, software engineers, and data engineers, to understand and follow project requirements, and task deliverables.

• Lead a team of AI/ML engineers and data scientists to design, develop, and deploy state-of-the-art AI/ML models and solutions.
• Serve as the technical expert on AI/ML initiatives and provide guidance and direction to the team.

• Design, develop, and maintain robust and scalable backend applications using JAVA/Python on Kubernetes and Docker.
• Collaborate with cross-functional teams, including Frontend Developers, Product Managers, and DevOps Engineers, to deliver high-quality software solutions.

• Conduct thorough code reviews to identify and mitigate security vulnerabilities.
• Perform regular vulnerability assessments and penetration testing on applications.

• SIEM Leadership & Optimization:

Lead the design, implementation, and continuous enhancement of a Security Information and Event Management (SIEM) system.
Define use cases, configure monitoring, and create detection rules for comprehensive threat visibility.
Ensure SIEM integrations with other security tools and platforms to enable efficient threat detection and response.

• Work closely with product management, corporate marketing, customer success, and sales to gather information about and understand the marketing needs for your products
• Create messaging, positioning, content (e.g. data sheets, white papers, videos, case studies, solution briefs, product pitch decks, etc.).