Position Summary:We are seeking a skilled and experienced Level 2–3 IT Support Technician to join our team. This role requires a well-rounded technical professional capable of providing advanced desktop support, administering Microsoft 365 environments, managing server systems, and troubleshooting network issues. The ideal candidate is proactive, solutions-oriented, and able to work independently while supporting end users and IT infrastructure.Key Responsibilities:Provide technical support for end users (Windows/macOS), including desktops, laptops, mobile devices, and peripherals.