Brand Manager

Job Description
Are you a strategic and deductive person? Do you like to deliver? Are you excited about Brands? If you have the skills and experience, this job is for you!

We are looking for a leader with HIGH DRIVE and the ability to work well in a fast paced work environment. The ideal candidate should be a strategic communicator, have strong work ethic, and be able to motivate and inspire others while taking full ownership of the team’s success.

Key Responsibilities:
-Manage client accounts with focus on retention, value-add, and communication (KPI: churn rate under 5% per pod/month)
-Oversee 2 international reports and up to 2 Jr. Brand Managers; ensure accountability, proper delegation, and weekly check-ins
-Conduct weekly 1:1s, team huddles, and structured calls to align with reports and leadership
-Learn brand strategies quickly, identify pain points, and create tailored client plans
-Lead clients through MAG processes, ensuring deliverables, milestones, and consistent daily communication
-De-escalate issues with facts and solutions; proactively build client trust to prevent problems
-Be prepared for client meetings with clear agendas, notes, and sales-focused discussions
-Maintain organized Asana boards (max 65 tasks) and QA deliverables for accuracy before client presentation

Qualifications:
-1+ years of Amazon Seller Central experience or comparable knowledge (flat files, inventory, FBA, reinstatements, case filing, PPC, brand registry, SEO, Helium10, keyword research, etc.)
-Familiarity with key Seller Central functions; not required to be an expert in all areas but willing to learn and train staff
-Strong preference for 1+ years of agency experience; able to handle multiple demands and shifting priorities
-Proven management experience, including direct reports, hiring, performance management, and staff development
-Ability to lead teams, solve issues, and anticipate organizational needs
-Comfortable in fast-changing environments; skilled at multitasking and ensuring task completion
-Proficiency with workplace tools such as Zoom, Slack, and Asana (or similar platforms)
-Strong project management skills and a passion for organizing, planning, and execution
-Experience managing client accounts, leading calls, and maintaining frequent client communication to drive sales
-Independent, people-focused, tech-savvy, and passionate about eCommerce growth

Technical Requirements:
-A computer with dual monitor setup is required
-Computer with at least 8GB of RAM
-Must have at least 25 MBPS internet speed
-Camera with at least 1080p resolution

Why Join Us
-Competitive salary!
-Generous PTO, sick time, and 7 paid company holidays
-401(k) with a 4% match
-Health insurance coverage – 60% company contribution, starting day 91 of employment
-Fun, fully remote culture – community-focused and team-oriented environment
-Opportunity to run your own Amazon selling business using company resources – we encourage entrepreneurs, and many of our employees have their own selling accounts
-Unlimited learning and growth – if you meet and exceed our core values and drive sales, you’ll have ongoing opportunities to grow, advance, and earn more