Client Relations Manager

Environmental Enhancements Careers Sterling Client Relations Manager Client Relations ManagerSMS Email Messenger Facebook Twitter LinkedIn Whatsapp" data-original-title="" title="">ShareApplyFull-timeStarting at $70,000.00 per yearAre you passionate about cultivating connections, thriving on independence, and seeking personalized rewards? Do you find fulfillment in the fast-paced world of landscaping, where every project is a canvas waiting to be transformed? If you're a dynamic individual who excels in relationship-building, desires clear communication, and revels in public recognition, Environmental Enhancements invites you to join our family as a Landscape Client Relations Manager where your motivation meets opportunity.QualificationsHigh level of confidence and comfort ability with mobile technology and computers is a MUSTMust be thoroughly familiar with designing all aspects of landscape construction to include: site analysis, grading, drainage, plant selection and placement, hardscape, water features, lighting, etc.Plant identification and care; including disease, pruning, and insect ID experienceCustomer Service Experience required; understand how to create a great experience with the clientAble to conduct a thorough site analysisProficient in or able to learn customer relationship management software, and our estimating softwareAble to analyze drainage and grading requirementsExcellent communication skillsSelf- motivate and Goal OrientedPunctual and detail-oriented.A problem solver with quick ability for flexibilityA class “C” drivers license with 3+ years of safe driving experienceResponsibilitiesMaintains and updates CRM software daily re: notes, points of contact, phone conversations, etc.Assist in the development and implementation of the company's sales protocolTracks upcoming jobs to bid with existing clientsCloses sale and coordinates job specifics with productionInterfaces with client and ensures that all of client’s concerns are addressed in a timely and professional mannerContinuedly informs and updates client as to job progress or lack thereofInterfaces with company Operation Manager to ensure client's expectations are met and that jobs are kept on schedule and on budgetEnsures that vendor invoice pricing is accurate and as bidAssist in the development, implementation, and achievements of the company's annual budgetAssists in the development and implementation of the company's new business development planConduct monthly walk-throughs, identifies and documents any/ all discrepanciesEnsure all company quality standards are metMaintains updated contracts for all clients in assigned portfolioBenefits401K plan with matchingCommission PayPaid Time OffCompany Paid Life InsuranceSupplemental Life Insurance availableMedical, Dental, Vision InsuranceProfit SharingWeekly PaySupplemental payCommission payEnvironmental Enhancements - Sterling22311 Shaw Rd, Sterling, VA 20166, USAApply