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About the job
QA Engineer — AI & Claude Code Augmented
SaaS Start-up · Tolling Technology · Long-term engagement · Full Time
100% Remote near San José, Costa Rica · May move to hybrid in 2027 · Possible Benefits
Two things before anything else: we need near-expert command of Claude Code, and clear, professional spoken and written English. Both are non-negotiable. If either is a stretch, this isn't the right role.
Our team uses Claude Code to do in 1-2 weeks what used to take 6 months. And it's not just fast prompting, we want someone who actively shapes the tool over time, teaching it your project's edge cases so it stops repeating the same mistake, not starting from scratch every session. If you're comfortable with AI but not operating at that level, this isn't the right fit.
About the Role
This is a long-term role, not a short engagement. We start with a contract period of up to 90 days, with the goal of converting to full-time once it’s clearly working for both sides.
You’ll join our QA team as a hands-on engineer, helping make sure what we built is what we said we’d build. You’ll test across the whole product (backend, APIs, data layer, web, and mobile), work directly with our Engineering Manager and developers, and have a direct line to the founders. Our QA team already works with Claude Code every day, and you’ll help us go further with it.
We need someone who can zoom out to the strategy and zoom into the one broken query at 2am. Most QA people are strong at one. We need both!
You direct AI across the full testing lifecycle: test design, case generation, defect reproduction, log forensics, and regression selection. You bring the judgment and the risk model. AI gives you the coverage of a bigger team.
AI fluency, technical knowledge, great communication, a positive attitude, and ownership will make you a rockstar in this role! Whatever you touch is yours, and you treat it that way, not like a ticket someone handed you. You bring energy and work well on a small, international team.
About Uptech
Uptech is a technology company in the mobility space, rebuilding how fleets manage tolls and violations across the United States. Our founders invented this industry: they created the first rental car tolling programs, built the platform that managed over 4 million vehicles at its peak, and sold that company in 2018. Now we're building it again from scratch, on modern, AI-first technology, for fleets of every size.
We're an early-stage, fast-moving team spread across the Americas. Everything we ship goes to real customers, quickly.
How We Work
- AI-enhanced, not AI-dependent. Everyone here uses AI daily to move faster, and everyone understands their work deeply.
- Small team, real ownership. You'll work with everyone, including the founders, from day one. No bureaucracy, no layers.
- The details are the business. In our world, one wrong character in a license plate costs real money. We care about getting things right.
Our Core Values
- People First. We’re kind, humble, and honest with teammates, partners, and vendors alike. No ego, and no shortcuts on how we treat people.
- Accuracy. We’re a data company, not a mobility company. Every number must be accurate, auditable, and traceable, or the entire system fails.
- Speed. We ship fast. The only thing we never rush is accuracy.
- Trust. You trust your coworker’s work is top notch, with no double-checking needed. That trust is maintained only if your work meets the same standard.
- Ownership. Whatever you touch is yours. Treat it that way, not like a ticket someone handed you.
What You'll Do
- Design test strategy, test plans, and test cases that map cleanly to requirements
- Own test case management in a real tool (Qase, TestRail, Zephyr, or Xray), not a spreadsheet graveyard
- Drive requirements traceability end-to-end: every requirement maps to a test, every test maps to a result
- Manage defects like an investigator: reproduce reliably, isolate the cause, write it up so engineering can act immediately
- Test the hard layers, not just the happy path: API contracts, data integrity, mobile across devices, load and failure conditions
- Build automation where it actually earns its keep, not automation for its own sake
What We're Looking For
- 4-9 years in QA/quality engineering, with ownership of quality on real products. You were accountable for quality, not executing someone else’s plan.
- Near-expert, daily use of Claude Code, fast enough to compress months of work into weeks, and you actively teach and shape it over time rather than just prompting it fresh each time. We will request a brief summary of your professional Claude experience and would require details and examples.
- Deep command of QA methodology: test strategy, test plans, coverage analysis, risk-based testing, defect lifecycle, traceability.
- Real test-management tooling experience (Qase, TestRail, Zephyr, or Xray).
- Cross-layer testing: APIs, backend, databases, web, and mobile.
- Clear, professional written and spoken English, strong enough to translate quality risk into business language for the C-suite.
- Self-starter. No spec, no manager, no permission needed to get moving.
On the Tech Stack
We don't care what stack you've tested before. We care that you can get to verified, trustworthy results in any environment, with AI as your force multiplier. Strong QA judgment and Claude Code fluency transfer. Syntax doesn't matter.
Nice to Have
- Startup QA setup experience
- CI/CD-integrated testing (GitHub Actions, Argo CD)
- Mobile QA (iOS/Android device matrices)
- API/contract testing
- PostgreSQL and data-integrity testing
- Automation frameworks (Playwright, Cypress, Appium, pytest)
- Experience working in a SaaS or other start-up environment
Details
- Full Remote, based near San José, Costa Rica
- Willingness to move to hybrid in 2027
- Availability during US Eastern business hours
- Full-time
Process
- Our People & Culture Mgr will review your pre-screening questions and your resume
- 1st round interview - 45 min video call with our People & Culture Mgr, to discuss the role and your background, as well as learn about you and your career goals
- 2nd round - 30 min on camera Claude Code AI assessment
- 3rd round - meet with the Engineering Manager and VP of Technology
- Receive offer - 90-day contract to hire.
- 90 days: If you’re fast to ramp up on our AI workflows, and take ownership, we will discuss hiring you full time with benefits.
Why Join Now
We're at the beginning. The platform is being built now, and the work you do this year becomes the foundation of everything after. The people leading this company built the industry's defining platform once and are doing it again.
- Real impact on a young product. There’s no decade-old process to inherit. You help shape how quality works here from the start.
- A real, durable industry. Tolling is infrastructure-grade. The work matters and it lasts.
- A real voice, not just a seat. Direct line to the C-suite. Your quality judgment shapes what ships and when, not a committee's.
- Modern stack, no legacy baggage. AI-first workflow, no flaky decade-old suite to babysit.
- Room to grow. Do this well, and you grow with the team and the company.
Uptech is an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or veteran status.
Uptech is looking for someone who wants to help build this company and your career, long-term …not pass through. If this sounds like you, apply online or reach out to our people & culture manager at [email protected]
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