Network Administrator

The Company

Ingles Markets began in 1963 as a single supermarket and has since grown into a regional grocery store chain with just under 200 retail locations operating in 6 southeastern states, a 1.6-million-square foot distribution center, two truck fleets, and a milk processing plant. Ingles Markets’ headquarters and distribution center are located just 15 minutes outside of Asheville, NC in the town of Black Mountain.

The Team

We are a lean team that services 27,000 employees across 6 states. We work hard as a collective to ensure everything is accomplished, even if it is not in our job description. While we do take things seriously, we like to have fun while we are doing it, so we can create the most impact and difference in our community.

The Position

The Network Administrator is responsible for designing, installing, integrating, administering, monitoring, and maintaining the corporate, warehouse, cloud, and store network topology. This includes facilitating user network access, access control to private and public resources, partner circuits, and other applicable store or corporate communication. The Network Administrator will ensure the network topology's availability, security, performance, and stability.

Key Responsibilities

• Maintain network infrastructure (Firewall, Core, Distribution, Access, Wireless, etc.).
• Troubleshoot and resolve network issues that impact business communications.
• Ensure the availability, security, and compliance of networked technologies.
• Review and apply enhancements, including but not limited to patches, hardening, upgrades, design, etc.
• Payment Card Industry compliance annual auditing, bi-annual SOX auditing, and bi-annual fail-over testing.
• Contribute to Knowledge Base, documenting configurations and troubleshooting procedures.
• Service corporate, store, partner, and vendor user base as needed (VPN, access, etc.).
• Work closely with partnered companies on-site and remotely.
• Address Service Now tickets and emails in a timely fashion.
• Proactively identify potential problems or improvements.
• Aid team members with troubleshooting and skill sets.
• 24/7 weekly on-call rotation with the team.

The Ideal Candidate

• BS/BA in Computer Science/Information Systems
• Certifications in CCNA/CCNP and PCNSA/PCNSE
• 5+ years of experience working in an enterprise IT environment.
• 4+ years of experience with Cisco route/switch/wireless, Aruba switch/wireless, and Palo Alto firewall.
• 4+ years of experience with Cisco Catalyst Center/ACI, Aruba Central/Clearpass, Palo Alto Panorama, F5 BIG-IP LTM, Solarwinds Orion, ServiceNow, public cloud platform configuration and topology (GCP, Azure).
• 4+ years of experience with IPv4 subnetting (VLSM, summarization, wildcards. IPv6 a bonus). In-depth understanding of network topology design, dynamic routing Protocols (OSPF, BGP, EIGRP), IPSEC tunneling, VPN, network services and protocols (VRRP, HSRP, SLA, NAT, VRF, QOS), switch-to-switch connectivity (STP, VLANs, Trunks, EtherChannel, VPCs.), zone-based firewalling, access-lists, security policies, ethernet T-568B pinout.
• Must live in AL, GA, NC, SC, TN or VA.