Forward Deployed Customer Solutions Architect ( Performance Computing & Infrastructure Platforms )

Forward Deployed Customer Solutions Architect- Performance Computing & Infrastructure PlatformsDirect HireStartup environment with significant ownership and influenceWork directly with some of the company's most strategic customersHighly visible role partnering with engineering and leadershipAbout the CompanyOur client is an innovative infrastructure software company focused on enabling enterprise organizations to overcome traditional memory limitations through software-defined memory technology. Their platform supports demanding AI, analytics, HPC, and enterprise data workloads. Following the acquisition of a major enterprise customer, the company is scaling its customer-facing technical team and investing in long-term customer success.Position SummaryWe are seeking a Forward Deployed Customer Solutions Architect to work closely with strategic enterprise customers as they evaluate, adopt, and expand usage of cutting-edge infrastructure solutions.This role blends customer architecture, technical leadership, deployment strategy, and engineering collaboration. You will act as the bridge between customer stakeholders and internal engineering teams, helping solve complex technical challenges and ensuring customer success.This position is ideal for professionals who thrive in startup environments, enjoy customer engagement, and are comfortable operating at the intersection of architecture, deployment, and technical strategy.ResponsibilitiesServe as the primary technical partner for strategic customer engagementsWork directly with customer architects, infrastructure teams, and leadership stakeholdersGather business and technical requirementsDesign and validate customer solutions and deployment strategiesLead technical workshops and architecture discussionsPartner with engineering teams to address customer requirements and product enhancementsGuide implementation and adoption effortsTroubleshoot complex technical challenges and drive resolutionCreate customer-specific architectural recommendations and best practicesAct as the voice of the customer within the organizationPreferred ExperienceCustomer-facing technical leadership experienceSolutions Architecture, Forward Deployed Engineering, Customer Engineering, Technical Account Management, or Resident Architect experienceStrong Linux and infrastructure backgroundExperience supporting enterprise deploymentsExperience working cross-functionally with product and engineering teamsAbility to communicate technical concepts to both business and technical audiencesExperience operating in fast-moving startup or high-growth environmentsPreferred Technical BackgroundExperience supporting enterprise infrastructure platforms, including compute, storage, networking, and virtualizationFamiliarity with High Performance Computing (HPC) environments, large-scale data platforms, or memory-intensive workloadsExperience with AI/ML infrastructure, GPU-based computing environments, or large-scale analytics platformsUnderstanding of distributed systems, high-performance storage architectures, software-defined infrastructure, or cloud-native platformsExperience with Kubernetes, OpenShift, Linux, and enterprise containerized environmentsKnowledge of technologies such as RDMA, InfiniBand, parallel file systems, or high-throughput data architectures is highly desirable