System Support Specialist

Seeking a Systems Support Specialist II in the Kansas City, MO Area!Location: Kansas City, MOContract to Hire: 30-38/ (paid hrly) The rate may be negotiable based on experience, education, geographic location, and other factors.Why This Opportunity?Growing company with strong promotion potential.Opportunity to work with enterprise-level technologies in a collaborative environment.Position OverviewSeeking a Systems Support Specialist II with 3–5 years of desktop support experience to provide hands-on technical support in a Microsoft environment. This role will support end users, troubleshoot hardware and software issues, deploy and image devices, manage user accounts, and assist with IT asset management.ResponsibilitiesProvide Tier II desktop and technical support.Troubleshoot hardware, software, printer, and network issues.Image, deploy, and configure laptops and desktops.Set up new users, devices, mobile phones, and tablets.Support Microsoft 365, Active Directory, and Windows environments.Manage support tickets and document resolutions.Assist with inventory and asset management.Qualifications3+ years of desktop support experience in a Windows environment.Experience with Active Directory, Microsoft 365, and device deployment.Strong troubleshooting and customer service skills.Excellent communication skills.Ability to work onsite Monday–Friday.Preferred: Experience in construction, engineering, or manufacturing environments and familiarity with Azure/Entra ID, Exchange, and endpoint management tools.If you are interested and would like to know more, please apply today!Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to applyBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:• The California Fair Chance Act• Los Angeles City Fair Chance Ordinance• Los Angeles County Fair Chance Ordinance for Employers• San Francisco Fair Chance OrdinanceApply today!