Senior Engineering Manager, Messaging Experience

WHAT YOU’LL DO

The Messaging Experience (MX) team owns the user experience for creating Canvases and Campaigns in Braze - the core products that every Braze customer uses to orchestrate personalized messaging. MX aims to make this workflow as cohesive, efficient, and delightful as possible for marketers.

We are looking for a Senior Engineering Manager to lead the MX team. Canvas and Campaigns are where every Braze customer spends most of their time in the product, so the quality of this experience shapes how marketers judge Braze as a whole. You will own a multi-year roadmap that balances continuous refinement from user feedback and research with foundational investment, raising the bar for front-end quality, consistency, and delivery speed across the team.

As a Senior Engineering Manager, you will set the team's engineering direction and processes, grow its engineers and technical leads, own hiring for the team, and partner closely with the Product Manager and Designer so that engineering effort lands on the outcomes that matter most to marketers.

WHO YOU ARE

• 5+ years managing software engineering teams, including leading a multi-team or multi-quarter workstream beyond the day-to-day operation of a single team
• Demonstrated experience in technical leadership, with the ability to drive and advocate for best-in-class iterative product development and engineering excellence
• Track record of delivering and evolving large, customer-facing web applications
• Strong technical judgment in modern front-end stacks (React, TypeScript, design systems) and the ability to set direction and review architecture without needing to own every detail
• Experience working closely with Product and Design, turning user research and customer feedback into a roadmap and holding the team to a high bar on usability and polish
• Self-starter with great communication and strong organizational skills, able to manage competing priorities and multiple streams of work at once
• Calm, patient, considerate, compassionate, supportive, and inspiring leader

Bonus:

• Experience with Ruby on Rails, MongoDB, Redis, Kubernetes, Datadog, or large monolith-to-modular migrations

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $188,641 - $320,335/annually, with an expected On Target Earnings (OTE) between $212,000 - $360,000/annually (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

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