Customer Success Manager

Customer Success Manager — MiPrep AI

Build the technology behind someone’s next opportunity.

The product you’ll help build

MiPrep.ai brings the best AI interview copilot with personalized interview preparation and mock interviews into one platform. Built around a candidate’s resume and target job description and trained on over 30,000+ fortune 500 interviews to help people prepare the best answers while reflecting their own experience.

Job Overview

Behind every resume is experience worth communicating well. We’re building MiPrep.ai to help candidates bring that experience into their interviews with greater clarity and confidence.

MiPrep creates personalized questions and answer preparation from a candidate’s background and the role they’re pursuing. Candidates can rehearse aloud, review feedback and access interview support through its AI copilot.

We’re looking for a curious, motivated Customer Success Manager to contribute to the product’s development. You’ll work with teammates across product, design and engineering to turn ideas into useful experiences.

This paid internship offers hands-on experience in a growing AI product, alongside opportunities to learn through collaboration and practical problem-solving.

What You’ll Work On

• Guide onboarding: Help users understand MiPrep’s preparation, practice and feedback features.
• Resolve friction: Identify user questions and coordinate timely solutions with the team.
• Improve adoption: Build helpful resources and follow-ups for key product workflows.
• Collect feedback: Spot recurring needs and turn them into clear product suggestions.
• Measure outcomes: Track engagement, satisfaction and retention to improve support.

Why This Opportunity

You’ll gain experience helping candidates get value from a growing AI product. Your work will improve onboarding, support and long-term user success.

Before You Apply

Get to know what we’re building at MiPrep.ai. Explore how MiPrep approaches interview preparation and consider what would make the experience more useful for someone preparing for their next role.

To apply, share your resume and any relevant GitHub projects or portfolio work through this listing.