Sales Manager

Spark Car Wash is a high growth, institutionally backed express exterior car wash company serving the Northeast. Spark is growing fast and plans to open a significant number of modern car wash locations throughout NJ, NY, and PA. Spark's success is driven by a relentless focus on making the car wash an energizing experience for all, delivering a consistently excellent experience for customers and creating an enriching environment for employees. Guided by our values, Spark's vision is to become the largest car wash operator in the region and the premier car wash brand in the market. Position SummaryThe Sales Manager is an energetic, customer-focused brand ambassador responsible for driving membership sales, educating guests on Spark's services, and creating a positive customer experience from start to finish. This role helps set the tone for a strong sales culture at the wash by leading through example, engaging customers with confidence, and supporting team members in developing effective sales and customer engagement skills. The Sales Manager may also be responsible for handling cash, processing customer payments and returns, and ensuring all transactions are completed accurately, responsibly, and with integrity.Essential FunctionsPromote and clearly explain Spark's wash packages, membership programs, and free amenitiesDeliver exceptional customer service by understanding customer needs and recommending the best solutionsSupport customer payment activity, including credit and cash transactions while ensuring all transactions are completed accurately, responsibly, and in line with company proceduresUse the Pay Station to accurately process transactions, receive customer payments, process returns and follow all company customer service, cash handling and payment policies and proceduresSupport cash-related procedures, including preparing safe bags, accessing the safe when authorized, processing returns, receiving cash and coin deliveries, and completing other cash-handling tasks in accordance with company policies and proceduresEffectively communicate the value of each product and service, demonstrating strong product and car wash knowledgeSupport brand consistency by representing Spark's standards, energy, and professionalismRespond promptly to customers' needs and help resolve customer service issues with patience, care, and professionalism while maintaining a calm and respectful approachIncrease site capture rate, membership conversions, and overall sales performance Assist in onboarding and training new teammates in sales and customer engagement best practices Follow all safety procedures when working in or around the car wash tunnel, including maintaining awareness of moving vehicles, equipment, chemicals, and surrounding team members to help ensure a safe, secure, and efficient wash operationMaintain the overall cleanliness and appearance of the lot by removing debris, checking vacuums for proper operation, and helping ensure the site remains clean, safe, and customer-ready throughout the dayRequirementsHigh school diploma/GED preferred, or an equivalent combination of education and experience. Professional, enthusiastic, and positive attitude with a strong focus on delivering a great customer experienceExperience with cash handling, deposit preparation, cash audits, and related financial controls, to ensure all transaction procedures are followed accurately and securelyStrong communication and customer service skills, with the confidence to engage guests, start conversations, and promote membership options Passion for sales, customer interaction, and helping othersGoal-oriented mindset with a strong work ethic, self-motivation, and a desire to achieve resultsStrong interpersonal, conflict-resolution, and problem-solving skills Comfortable working independently while also collaborating effectively as part of a teamComfortable standing, walking, and interacting with customers for extended periods of time Comfortable working outdoors in all types of weather conditionsCapable of lifting, moving, or carrying up to 40 lbs. as neededEnglish proficiency required to support customer communication and safe daily operationsMust be able to work in all types of weather conditionsMaintain availability for a flexible schedule, including some evenings, weekends, and holidaysBenefitsCompetitive salary with performance-based incentive opportunitiesStarting at $20.50 plus incentive bonusOpportunity to earn additional compensation for each eligible membership soldComprehensive benefits package, including medical, dental, and vision insurance 401(k) retirement savings plan with company match up to 4%3 weeks of paid time off annually, prorated based on start date, plus paid federal holidaysEmployee car wash plan