Senior IT Project Manager (Infrastructure)

Key ResponsibilitiesProject and Program Leadership

• Lead and own assigned IT projects and programs from initiation through planning, execution, implementation,

and closure, ensuring successful delivery within defined scope, schedule, and budget.

• Lead complex, cross-functional initiatives spanning IT infrastructure, cybersecurity, cloud technologies,

enterprise applications, and other IT services.

• Translate direction and priorities from the Infrastructure Director into actionable project plans, milestones,

dependencies, resource needs, and implementation schedules.

• Proactively identify and resolve risks, issues, and roadblocks, escalating appropriately with clear

recommendations and proposed solutions.

• Drive project execution by establishing accountability, managing commitments, and ensuring timely

completion of action items and deliverables.

• Coordinate infrastructure engineers, security specialists, technical and business stakeholders, vendors, and

implementation partners to achieve project outcomes.

• Manage multiple concurrent initiatives, balancing competing priorities while maintaining delivery

commitments.

• Ensure successful project implementation, operational transition, and formal closure.

• Plan and drive cryptographic keys and certificate lifecycle projects, including key rotation; inventory of keys,

certificates, and dependent systems; dependency mapping; sequencing; cutover; validation; and rollback

planning.

• Establish a repeatable rotation schedule and operational handoff so that completed work transitions to

ongoing operations.

Stakeholder Engagement, Communication, and Facilitation

• Demonstrate exceptional verbal and written communication skills, with the ability to communicate clearly,

concisely, and confidently at all organizational levels.

• Independently plan, lead, and facilitate project meetings, workshops, stakeholder discussions, and executive

status reviews.

• Drive productive meetings with clear objectives, structured discussions, documented decisions, assigned

actions, and timely follow-through.

• Prepare high-quality executive communications, project status reports, presentations, meeting summaries,

and decision documents.

• Translate complex technical information into clear, actionable updates for both technical and non-technical

audiences.

• Build strong working relationships and influence stakeholders across teams, including situations where direct

authority is limited.

• Proactively communicate project progress, risks, dependencies, decisions, and issues to leadership and

stakeholders.

• Facilitate alignment, resolve conflicting priorities, and drive timely decisions to keep projects moving forward.

Required Qualifications

Education and Certifications• Bachelor's degree in Information Technology, Business Administration, Project Management, or a related

field.

• Active Project Management Professional (PMP) certification required. Proof of certification must be provided.

Professional Experience• Minimum 8 years of progressively responsible project management experience, including leadership of

complex, cross-functional IT projects and programs.

• Demonstrated success independently leading projects from initiation through completion.

• Proven experience managing multiple concurrent initiatives involving diverse stakeholders, technologies, and

competing priorities.

• Experience collaborating with executive leadership, technical teams, external vendors, and implementation

partners.

• Minimum 3 years leading infrastructure or cybersecurity projects in change-controlled production

environments

Skills and Abilities• Exceptional written and verbal communication skills are essential, including the ability to prepare polished

executive-level communications and presentations.

• Strong project and program leadership skills, with demonstrated ability to lead teams, facilitate discussions,

influence decisions, and drive results.

• Advanced meeting facilitation, stakeholder management, negotiation, and conflict-resolution skills.

• Advanced knowledge of project management methodologies, including Waterfall, Agile/Scrum, and hybrid

delivery approaches, including milestone-driven planning suited for change-controlled infrastructure and

security work.

• Advanced understanding of the end-to-end project management lifecycle (PMLC).

• Strong executive reporting, presentation development, and business writing capabilities.

• Ability to work independently, exercise sound judgment, and take initiative without requiring continuous

direction.

• Proven ability to navigate ambiguity, manage competing priorities, and bring structure to complex situations.

• Strong analytical, organizational, problem-solving, and decision-making skills.

• Demonstrated ability to drive accountability, follow through on commitments, and deliver measurable

outcomes.

• Proficiency with Microsoft Office applications and commonly used project management and collaboration

tools. (e.g., ServiceNow, Smartsheet, Microsoft Project, JIRA)

Preferred Qualifications• Previous experience in higher education, public sector, or similarly complex organizations.

• Experience managing enterprise IT infrastructure, cybersecurity, cloud, and application implementation

projects.

• ITIL Foundation or Certified ScrumMaster (CSM) certification.