Mobility Solutions Engineer

The Mobility Solutions Engineer (MSE) designs, implements, tests, and documents enterprise mobility solutions across hardware, software, networks, security, and back-end integrations. This customer-facing professional services role ensures solutions are scalable, reliable, and cost-effective while providing advanced technical support and continuous improvement. The MSE also serves as a technical expert for clients, vendors, and partners through business reviews, webinars, and technical presentations.

Responsibilities include:

• Engineer mobility solutions and provide supporting technical documentation in a mobility environment
• Consult, develop and document device prototype builds for customer testing and technology pilot support
• Facilitate technology meetings with customers and internal staff
• Develop and document efficient and accurate mobility staging and service processes
• Provide technical guidance and training to Stratix sales and technical staff on mobility devices and services
• Maintain a high level of expertise in contemporary mobile technology solutions
• Serve as technical liaison to vendors for products and customer support Issues
• Maintain expertise in multiple technology disciplines by continued technical and product training on Stratix applicable technologies and provide clear communication of relevant information (white papers, presentations, Subject Matter Expert assignments, etc.)

Requirements:

• Bachelor’s degree in computer science, Information Systems Management, or a related technology field, or equivalent professional experience.
• 3-5 years of enterprise IT experience, including at least 5 years in enterprise mobility solutions.
• Strong experience with Apple iOS, Google Android, and Windows operating systems, including Apple and Samsung mobile devices.
• Hands-on experience with UEM/EMM/MDM platforms, such as Workspace ONE (AirWatch), JAMF, Microsoft Intune, or SOTI MobiControl.
• Excellent technical communication and documentation skills, with the ability to define project scope and communicate effectively with customers and internal stakeholders.
• Strong problem-solving and project execution skills, with the ability to work independently or collaboratively while meeting deadlines, budgets, and quality expectations.
• Self-motivated, customer focused, and willing to learn.