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Custom AI agents and full-stack systems for Indian D2C brands

Customer Support Executive

  • Remote ()
  • |No experience required
  • |Full Time
Posted: today• Recruiter recently active
Hires remotely in
Remote Work Policy

Remote only

Company Location
Visa Sponsorship

Not Available

RelocationAllowed
Hiring contact
Raushan Kumar
Founder
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About the job

Help D2C customers on chat, WhatsApp, email and calls.
Work alongside AI agents and handle what needs a human.

Responsibilities

  • Answer order, delivery and return queries
  • Handle escalations from AI agents
  • Update helpdesk tickets
  • Share feedback on common issues
  • Meet response-time targets

Requirements

  • Good English and Hindi
  • Patient, polite communication
  • Basic computer skills
  • Willingness to learn helpdesk tools

Nice to have: Freshdesk/Zendesk/Gorgias, regional languages

Location: Remote, India. Contact: [email protected]