Solutions Architect

Reporting to the Senior Manager, Solutions Architect, you will lead and execute customer onboarding and technical delivery across Checkr's Guided API and partner integration programs. You will own a high volume of Guided API implementations end-to-end, deploy repeatable Workday integration patterns, and provide technical guidance and optimization support to existing customers. Partnering closely with Customer Success, Customer Support Engineering, Product, and Engineering, you will accelerate time-to-value for our customers and drive scalable platform adoption, fueling Checkr's growth.

What you'll do

• Lead and execute high-volume Guided API customer implementations end to end, from initial technical kickoff through successful go-live.
• Deliver Workday and other partner integrations using established, repeatable implementation frameworks and best practices.
• Provide responsive technical guidance, troubleshooting, and optimization support for existing customers and Customer Success Managers.
• Execute data queries and analyze payloads to validate system configurations, troubleshoot integration issues, and confirm solution integrity.
• Identify, document, and escalate complex, non-standard, or high-risk architectural challenges to senior Solutions Architects and Engineering.
• Contribute to continuous improvement of implementation runbooks, developer documentation, and standard operating procedures to increase team efficiency.

What you bring

• 4+ years of experience in technical consulting, solutions engineering, implementation, or a customer-facing technical delivery role.
• Strong technical grasp of RESTful APIs, webhooks, JSON, and hosted versus embedded/self-hosted integration architectures.
• Proven hands-on experience supporting or delivering HRIS, HCM, or ATS integrations (e.g., Workday).
• Demonstrated ability to write and run basic-to-moderate data queries to troubleshoot issues and validate technical workflows.
• Exceptional organizational and multitasking abilities, with a track record of managing a high volume of concurrent implementations without sacrificing quality or timeline commitments.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

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