Technical Project Manager

Company Description Jetpack Shipping is a leader in private label fulfillment and custom contract nutraceutical and cosmetic manufacturing, focused on delivering effortless on-demand private label products.

Technology runs every part of that operation: order management, warehouse workflows, carrier rating and labels, client billing, manufacturing QC, and reporting. We build much of it in-house with a strong, experienced engineering team. We're now adding a Technical Project Manager to work alongside the CTO in managing that team and keeping projects moving across the company.

Role Description The Technical Project Manager is a full-time, on-site role based in Akron, OH, responsible for planning, coordinating, and executing technical and operational projects across manufacturing and fulfillment.

This role oversees project timelines, scope, and resources, ensuring deliverables meet business requirements, quality standards, and regulatory expectations. Day-to-day responsibilities include gathering and translating technical and business requirements, managing cross-functional project teams, and coordinating with stakeholders in operations, IT, quality, and leadership to drive successful implementation.

The Technical Project Manager monitors project progress, identifies risks and dependencies, and implements mitigation plans while maintaining clear documentation and status reporting. This role also focuses on process improvement, supporting the development of best practices and scalable systems that enhance efficiency and customer experience.

Qualifications

• Candidates should possess strong Project Management and Program Management skills to lead multiple initiatives, manage timelines, and coordinate cross-functional work.
• Candidates should possess excellent Communication skills to clearly convey technical and business information and collaborate effectively with diverse stakeholders.
• Candidates should possess solid Analytical Skills to interpret data, assess risks, and drive data-informed decisions for process and project improvement.
• Candidates should possess Team Leadership capabilities to guide project teams, foster accountability, and support a culture of collaboration and continuous improvement.
• Relevant experience managing technical or operational projects in manufacturing, logistics, or fulfillment environments is beneficial.
• Familiarity with project management tools and methodologies (e.g., Agile, Waterfall, or hybrid approaches) is preferred.
• Bachelor’s degree in engineering, operations, business, or a related field, or equivalent practical experience, is advantageous.
• Ability to work on-site in Akron, OH, with strong organizational skills and attention to detail.