Client Care Representative & Survey Coordinator

Clarifying the customer care and coordination responsibilities connecting international clients to the surveying team.

Key Responsibilities:
Managing incoming inquiries and scoping survey needs
Coordinating with marinas, shipyards, captains, and brokers for survey logistics and sea trials
Preparing quotes, service agreements, and invoices
Delivering finalized reports and collecting client feedback
Managing the CRM pipeline and schedules

Candidate Qualifications:
2+ years customer support experience, fluent English (additional European languages preferred), CET timezone alignment, and strong remote organizational skills.
What We Offer: 100% remote flexibility and competitive compensation in the maritime sector.