Quality Assurance Engineer

Roles & Responsibilities:

Product & Collaboration

Partner with developers, product managers, and stakeholders to understand business and technical

requirements.

Collaborate across teams to drive execution of roadmaps, manage priority changes, and

communicate impacts effectively.

Collaborate closely with developers to verify and validate issues in new and existing applications.

Participate in iteration planning, daily stand-ups, project status meetings, and other Agile

ceremonies.

Quality Assurance Execution

Design, write, and execute manual and automated test cases to validate functionality and ensure

requirements are met.

Test mobile apps, web applications, and backend services and APIs across regions, languages, and

devices.

Coordinate QA testing needs across project teams, managing timing and priorities.

Identify, document, and track bugs, regression issues, and enhancement requests.

Review user interfaces for consistency, usability, and functionality.

Ensure user stories are brought to “Done” status through thorough testing and validation.

Automation & Tools

Implement automated testing scenarios using industry-standard tools and frameworks.

Maintain and improve test automation coverage across platforms, and integrate automated tests

into CI/CD pipelines.

Reporting & Communication

Track and report testing progress, results, and quality metrics.

Follow issues through to resolution, including those found in test and production environments.

Communicate testing status, risks, and issues clearly to project teams, business users, and product

owners.

Continuous Improvement

Research and apply QA best practices, testing trends, and emerging tools.

Contribute to the improvement of QA processes and standards.

Document complex problems and assist in their resolution.

Maintain clear and comprehensive test documentation.

Environment & Deployment Awareness

Understand the deployment strategy and testing environments (e.g., staging, UAT, production).

Ensure readiness of environments for testing and validate deployments.

Required Qualifications & Skills:

Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or a related

field.

7–10 years of experience in Quality Engineering, preferably in retail environments.

Strong understanding of end-to-end retail operations and how they translate into workflows.

Experience testing globally deployed applications across multiple regions and languages.

Hands-on experience with manual and automated testing tools (e.g., Selenium, Cypress, Appium).

Experience testing RESTful APIs and backend services (e.g., Postman, REST Assured).

Solid grasp of Agile SDLC practices, including sprint planning, retrospectives, and desk checks.

Familiarity with cloud platforms (AWS preferred) and testing strategies for cloud-native applications.

Strong analytical and problem-solving skills, with the ability to identify issues in test and production

environments and drive resolution.

Excellent communication skills, with the ability to collaborate across cross-functional and

geographically distributed teams.

Preferred Qualifications:

Experience managing full application lifecycles, from planning and development to deployment and

post-release support.

Familiarity with retail systems and digital platforms such as mobile devices or inventory

management tools.

Familiarity with CI/CD pipelines, automated testing, and DevOps practices for mobile and web

platforms.

Experience working in Agile/Scrum environments, with a strong focus on iterative delivery and

continuous improvement