Technical Support engineer

Bellevue, WA - Night Shift

Fulltime - Need only Independent VISA Holders

Roles & Responsibilities

• Having 4 years of Windows & Networking Engineer experience in supporting production environment including customer facing or customer support roles.
• Having Azure domain experiences is a big asset.
• User Experience (UEX): o RDS(Remote Desktop Services) o UI Shell o WMI, Script, Power shell, Etc., Printing o Apps, App-V, UE-V # Storage & High Availability (HA): # Active Directory Fundamentals

Strong Communications Skills

Excellent spoken and written English communication skills Demonstrable troubleshooting skills Cross-team collaboration.

Mandatory Skills

Remote Desktop Services, Terminal Services, Desktop Support, RDP, Windows Administration, Windows Server, AD, DHCP, DNS, UEX

Desirable Skills

Remote Desktop Services, Terminal Services, Desktop Support, RDP, Windows Administration, Windows Server, AD, DHCP, DNS, UEX

Years Of Experience

7 to 10 Years

Technical Skills: # Networking (NET): o TCP IP communications o DNS o Access to file shares (SMB) o Access to file shares (DFS namespace) o Dynamic Host Configuration Protocol (DHCP) o Wireless networking and 802.1X authentication o Remote access (Direct Access) o Site-to-site VPN connectivity issues o Remote access (VPN, RRAS and CMAK) # Performance (PERF): o Bug checks, Stop errors, and unexpected restarts o Error while starting the computer, or you cannot start Windows o High CPU utilization, Memory leak or resource depletion o Application error, hang, or crash