IT Support Technician

Job description

Job Summary

We are currently seeking a motivated IT Support Technician to join our IT team at TraceSecurity. They should have a broad understanding of computing systems, networking, storage systems, virtualization, and IT security. Most importantly, the support technician should have the skills to excel at diagnosing an issue, finding a solution, and documenting the result.

The IT Support Technicianwill oversee the local area networks, internet connectivity, VPN, and cloud connectivity. Daily tasks may include supporting desktop operating systems, Windows and Linux servers, business applications, security tools, email, and printing.

Duties and Responsibilities

• Workstation imaging and support

• Maintain network and system security

• Monitor system performance

• Maintain Active Directory environment

• Support system backups

• Support Proxmox and other virtualization platforms

• Administer Windows and Linux servers

• Support file share and printing activities

• Patch management

Requirements and Qualifications

• Bachelor’s degree in Computer Science or relevant experience

• Experience with Cisco networking

• Experience with Proxmox

• Desktop and Server support Experience

Company Description

TraceSecurity is a leading provider of cybersecurity and compliance solutions that help organizations of all sizes reduce the risk of cyber breaches and demonstrate compliance. TraceSecurity offers a comprehensive portfolio of solutions that allow organizations to manage their information security program and supplement it with third-party validation and testing. TraceSecurity’s suite of information security services includes IT risk assessments and audits, social engineering, penetration testing, and security training.

With market experience that spans over 2,000 customers, TraceSecurity offers the insight, products, professional services and partners to support the security and risk management efforts of organizations of all sizes across all industries.