Process Automation Specialist

JOB-2508

Remote or Hybrid in Columbus, OH

Duration: 12 months

The purpose of the Process Automation Specialist is to design, develop and implement automation technology solutions using Visual Studio, Pega, Access, SQL databases and other technologies that enhance and support the performance of the Customer Contact Centers' strategic goals and objectives; trouble shoot when technology issues occur and act as the liaison with IT.

The contractor will:

• Support leaders in testing and/or developing test plans.

• Perform validation testing pre and post technology changes

• Develop, code, unit test, debug, and implement RPA solutions

• Review and analyze organizational needs and goals to determine future impacts to applications and systems

• Bachelor's Degree or certification in computer programming/management

• 1-3 Years of experience developing applications in a corporate environment

• Enhanced knowledge and understanding of CIS and/or DIS

• Advanced skills with personal computers, data base management, and software such as M365 Office

• Flexible in working a schedule including nights, weekends, stand-by and emergency support as assigned

Preferred Qualifications:

• 1-3 years Programing experience in Robotic Process Automation

• 1-3 years Developing VBA applications

• 1 year Experience in Call Center Operations

• LEAN Six Sigma

The base pay range for this role is $26 - $29 per Hour.

MWResource offers medical, dental and vision coverage through Florida Blue, short- and long-term disability coverage, employer paid life insurance, and participation in the MWResource 401K plan for US based consultants.

Applications accepted on a rolling basis until filled.

MWResource does not discriminate based on race, gender, color, religion, national origin, age, disability, veteran status, or anything else that makes you part of any group.

Candidates must be authorized to work in the United States.

Candidates will be required to pass a background check and drug screening.

Please note we are not open to outsourcing our recruitment needs.