Customer Service

Customer Relations Intern | Avyam Labs

About Avyam Labs
Avyam Labs is a SaaS company building software for healthcare and education. We’re a remote-first team, and our products help hospitals, clinics, and institutions work smarter. As an intern, you’ll be the friendly voice between our products and the people who use them, working on real customer interactions rather than practice exercises.

About the internship
This is a 6-month, unpaid, remote internship for students and early-career professionals who want hands-on experience in customer relations and support. You’ll learn how a SaaS company onboards customers, answers their questions, collects feedback, and builds long-term relationships, with guidance from experienced team members.

What you’ll do

• Respond to customer queries through email, chat, and calls
• Help new customers get started with our products (onboarding and demos)
• Log, track, and follow up on customer issues until they’re resolved
• Work with the product and development teams to report bugs and share user feedback
• Collect customer feedback through surveys and follow-up conversations
• Help create simple help guides, FAQs, and email templates
• Keep customer records organized and up to date
• Support outreach to schools, clinics, and other institutions

Perks

1. Internship certificate on successful completion
2. Letter of recommendation (based on your work)
3. Letter of appreciation (based on your work)
4. 100% remote work
5. Flexible work hours
6. Mentorship and real experience you can show in future interviews

Details
Duration: 6 months
Type: Unpaid internship
Location: Remote
Eligibility: Students, fresh graduates, or anyone starting their career in customer-facing roles

How to apply
Send your resume and a short note on why you’d like to work in customer relations to [email], or apply directly through this post.