CLIENT PARTNER - BDC ADVISORY SERVICES

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
• A hybrid work model that truly balances work and personal life
• Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

The Client Partner, BDC Advisory Services, conducts business development activities, assesses client needs and proposes consulting projects aimed at improving or ensuring the competitiveness of Canadian businesses, particularly small and medium-sized enterprises (SMEs). The incumbent of this position works closely with the execution teams of each pillar as well as with Financing to ensure the proper execution of consulting projects, client satisfaction and the achievement of sales objectives.

CHALLENGES TO BE MET

• Play a key role within BDC Advisory Services and conduct business development activities to maintain and maintain a strong pipeline of opportunities to achieve sales objectives.
• Participate in the preparation and execution of the region's business development plan.
• Adopt a value-added sales or commercial approach by conducting research and compiling strategic information on customers, their business lines, economic and market trends.
• Through strategic questions, discussions and diagnostic tools, assess and prioritize clients' business requirements to increase their competitiveness. Facilitate assignments to appropriate pillars based on client needs.
• Ensure that service offerings are well-designed and unambiguous, and that the stated scope of work and deliverables reflect priorities. Act as a resource person for BDC Advisory Services and manage the client experience. Work closely with the delivery teams of each pillar and with Financing to respond to client inquiries and address complaints.
• Follow up on project deliverables based on service offerings to ensure client satisfaction. In collaboration with the execution team, evaluate the project and measure client satisfaction once the project is completed.
• Conducts ongoing business intelligence activities to keep abreast of the evolving needs and issues of businesses in the region, and communicates information to the Vice President, Business Development – Consulting.
• Leverage business assets and cross-functional capabilities to create maximum value for the client and create new opportunities for BDC.
• Stay up-to-date on BDC's systems, technology environment, policies, procedures and ISO standards, as well as BDC Advisory Services' offerings and solutions.

WHAT WE ARE LOOKING FOR

• Bachelor's degree in commerce, business administration or a related discipline
• 5 years of experience in business development and client program portfolio management with an established consulting firm, or experience in business development, sales or management with a company
• Experience in the financial services industry or with SMEs is an asset
• Experience in many sectors of activity is an asset
• Proven skills in achieving revenue goals
• Business acumen
• Strategic vision and high emotional intelligence
• Self-motivation
• Strong customer relationship management skills
• Excellent communication and negotiation skills
• Team and entrepreneurial spirit
• Ability to adapt quickly in an ever-changing environment
• Strong ability to build and maintain productive relationships, and to collaborate with internal colleagues and client groups at all levels
• Results-oriented
• Innovative thinking and creative problem-solving skills
• Good communication skills in both official languages, both oral and written

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [email protected].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.