HubSpot Platform Specialist

We’re Hypha HubSpot Development, a HubSpot Partner Agency dedicated to achieving sustainable growth for our clients, and we’re looking for a HubSpot Platform Specialist to join our team.

In this role, you'll be part of our Solutions team, working alongside our Project Managers to configure, optimize, and support HubSpot solutions for our clients. You’ll help translate client needs into practical builds, troubleshoot issues, improve existing portals, and train clients so they feel confident using the platform after implementation.

This is a great role for someone who has hands-on HubSpot experience, enjoys figuring out how things work, and wants to continue developing their technical HubSpot skills while working directly with clients.

Responsibilities:

• Support HubSpot implementations across Sales Hub, Service Hub, Marketing Hub, Revenue Hub, Data Hub, and Content Hub
• Configure and optimize HubSpot tools including properties, pipelines, workflows, automation, lists, views, dashboards, and reports
• Translate documented client requirements and business processes into practical HubSpot solutions
• Partner with Project Managers and senior Solutions team members throughout implementation and ongoing client work
• Conduct client training sessions and create supporting documentation to help drive HubSpot adoption
• Assist with CRM migrations, data cleanup, imports, and system configuration
• Support HubSpot Marketplace integrations and collaborate with technical team members on more complex integration needs
• Troubleshoot HubSpot configuration, automation, reporting, and data issues
• Perform testing and QA before solutions are delivered to clients
• Participate in solution discovery and technical conversations as needed
• Stay current on HubSpot product updates, new features, betas, and best practices
• Maintain required HubSpot certifications and continue developing platform expertise

Requirements:

• 2–3+ years of hands-on HubSpot experience across multiple Hubs
• Experience configuring HubSpot CRM tools such as properties, pipelines, workflows, lists, reports, and automation
• Strong understanding of CRM fundamentals and how contacts, companies, deals, tickets, leads, and associations work together
• Comfortable learning new HubSpot tools and features
• Experience troubleshooting HubSpot configuration or data issues
• Ability to take documented requirements and translate them into working HubSpot solutions
• Comfortable working directly with clients and conducting virtual training sessions
• Strong written and verbal communication skills
• Active HubSpot software certifications (HubSpot Trainer Certification a plus)

Soft Skills:

• Detail-oriented and organized
• Comfortable explaining technical concepts in simple terms
• Patient and confident when training those with varying levels of HubSpot experience
• Willing to go above and beyond with research, troubleshooting, and problem-solving
• Deadline-oriented
• Team player

Benefits & Other Details:

• Salary: $80–85k (commensurate with experience)
• Full-Time, Remote (U.S.-based)
• Healthcare Benefits
• 401(k)
• 20 Days PTO/Sick Leave
• 12 Paid Holidays
• Parental Leave
• Summer Fridays: sign off 3 hours early on Fridays between Memorial Day and Labor Day

About Hypha HubSpot Development

Hypha HubSpot Development is a New York-based HubSpot Partner Agency specializing in engineering custom solutions to help B2B organizations big and small generate more leads, increase revenue, and achieve sustainable growth.

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Hypha HubSpot Development is committed to creating an equitable and inclusive workplace for everyone, regardless of your race/ethnicity, national origin, age, disability, neurodiversity, gender identity/expression, sex, sexual orientation, or religion.

We promise to provide a positive, welcoming experience for our candidates, employees, partners, clients and vendors.

We believe the key to progress and prosperity—both personal and professional—is inclusion. Together, we can Grow For Good™.