Information Technology Infrastructure Engineer

Role: IT Infrastructure Engineer

Location: Remote

Work Arrangement: Remote

U.S. Citizens ONLY due to legal or government contract requirement.

Position Overview

We are seeking an experienced IT Infrastructure Engineer to design, implement, and maintain enterprise server and virtualization infrastructure supporting mission-critical systems, including Unified Communications platforms. This role combines deep hands-on expertise in Cisco UCS compute environments with VMware virtualization and hybrid cloud integration and requires close coordination with cross-functional teams to align infrastructure decisions with business objectives.

Key Responsibilities

• Design, deploy, and maintain on-premises Cisco UCS (B-Series, C-Series, and X-Series) infrastructure managed through Intersight, UCS Manager, and UCS Central.
• Architect and support hybrid environments integrating Azure cloud services (Virtual Machines, Storage Accounts, ACI) with on-prem infrastructure.
• Lead large-scale infrastructure projects, including server migrations, datacenter relocations, firmware/ESXi upgrades, hardware lifecycle refreshes, and decommissioning.
• Configure and optimize VMware environments (vSphere, ESXi, vCenter, vSAN, vRealize Automation/Aria) for high availability, scalability, and performance.
• Serve as a subject matter expert (SME) for server infrastructure supporting enterprise Unified Communications systems (e.g., CUCM, Unity, UCCX, PCCE).
• Develop and enforce enterprise-wide build standards, configuration templates, and deployment documentation.
• Design and implement backup, monitoring, and disaster recovery solutions across large server fleets (e.g., SFTP backup solutions, storage redesigns).
• Improve infrastructure visibility and cost efficiency through tools such as Intersight, Active IQ, SolarWinds, and Splunk.
• Mentor team members and support cross-team coordination through regular meetings and clear technical communication.
• Manage vendor and hardware relationships across FlexPod (Cisco + NetApp), Cisco MDS, and Cisco Nexus 9K environments.

Required Qualifications

• 5+ years of experience in enterprise IT infrastructure engineering, with hands-on expertise in Cisco UCS (B/C/X-Series) and Fabric Interconnects.
• Strong working knowledge of VMware virtualization technologies (vSphere, ESXi, vCenter, vSAN).
• Experience with hybrid cloud environments, particularly Microsoft Azure (VMs, Storage Accounts, ACI).
• Familiarity with NetApp storage platforms (ONTAP, AFF series, Active IQ) and FlexPod architecture.
• Experience supporting Unified Communications platforms (Cisco CUCM, Unity, UCCX/PCCE) is a strong plus.
• Proficiency with enterprise monitoring and management tools (SolarWinds, Splunk, ServiceNow).
• Proven ability to lead multi-site or nationwide infrastructure modernization projects.
• Strong documentation, mentoring, and cross-team communication skills.

Preferred Certifications

• Experience in regulated or government IT environments (e.g., federal agencies, healthcare).
• Familiarity with Windows Server administration and Cisco Voice Operating System (VOS).
• Bachelor's degree in Telecommunications, Information Technology, or related field.

Technical Environment Platforms: FlexPod, VMware (vSphere/ESXi/vCenter/vSAN/Aria), Azure

Hardware: Cisco UCS (B/C/X-Series), Fabric Interconnects, Cisco MDS, Cisco Nexus 9K, NetApp AFF A400

Tools: Intersight, UCSM, UCS Central, IMC Supervisor, CommVault, SolarWinds, Splunk, ServiceNow