Operations Execution Intern (Programmes & Coordination) ( Unpaid internship)

Company: Kampus Konnekt49
Location: Remote
Duration: 3–6 months
Start Date: Flexible
Compensation: Unpaid, with potential for future opportunities based on performance and organisational needs.

About Kampus Konnekt49

Kampus Konnekt49 helps African students and professionals pursue opportunities to study, work, and live in Germany. Our services include university application support, German language training, visa process guidance, and post-arrival support.

We combine practical guidance with a supportive community to help people navigate each stage of their journey with greater confidence.

*About the Role
*
We are looking for a reliable, organised intern to support daily operations, programme coordination, and team follow-through.

You will help keep tasks on track, applicant records organised, language programmes coordinated, and team updates current. Working with the operations lead, you will learn how to manage the processes behind a service that supports people through important life decisions.

This is a hands-on role for someone who enjoys organising work, communicating clearly, and following tasks through to completion.

*Key Responsibilities
*
Operations & Team Coordination

• Maintain task trackers, deadlines, and action lists across ongoing activities.

• Follow up with team members on assigned work and flag delays early.

• Coordinate meetings, prepare brief agendas, and record action points.

• Support smooth handovers between applicant support, language training, marketing, and operations.

Applicant & Student Support

• Track applicant progress, outstanding documents, appointments, and next steps.

• Send approved reminders and routine updates under the team’s guidance.

• Organise applicant records and check document completeness against provided checklists.

• Escalate questions requiring admissions, immigration, or other specialist guidance to the responsible team member.

• Handle personal information carefully and follow internal confidentiality procedures.

• Language Programme Coordination

• Support learner onboarding, class scheduling, and communication with tutors.

• Maintain attendance records and follow up on missed sessions or outstanding actions.

• Help organise learning materials, feedback forms, and programme updates.

• Flag scheduling issues and learner concerns to the programme lead.

Reporting & Process Support

• Collect weekly team updates and prepare concise progress summaries.

• Keep records of completed tasks, pending actions, and issues needing attention.

• Maintain shared folders, checklists, and process documentation.

• Identify repetitive tasks or unclear steps and suggest practical improvements.

• Support the coordination of webinars, orientation sessions, and new initiatives.

Who We’re Looking For

• You are organised, dependable, and attentive to detail.

• You follow through on commitments and communicate early when something is blocked.

• You write clearly and interact respectfully with applicants, learners, and colleagues.

• You are comfortable using Google Docs, Sheets, Calendar, and other digital collaboration tools.

• You can work independently while knowing when to ask for help.

• You are interested in operations, international education, student services, or programme coordination.

• You have access to a computer and reliable internet for remote work.

• Experience coordinating student activities, volunteering, customer support, or administrative tasks is helpful. German language knowledge is an advantage, but is not required.

What We Expect

• Consistent availability during agreed working hours.

• Timely completion of assigned tasks.

• Accurate records and clear progress updates.

• Professional handling of confidential information.

• A willingness to learn, accept feedback, and take responsibility.

What You’ll Gain

• Receive an internship certificate upon successful completion, recognising your role and contributions.

• Receive a personalised recommendation letter upon successful completion, highlighting your demonstrated skills, performance, and contributions.

• Practical experience in education and student-service operations.

• Hands-on involvement in applicant tracking and language programme coordination.

• Experience maintaining workflows, reports, and shared documentation.

• Stronger communication, organisation, and problem-solving skills.

• Exposure to the operational work behind international study and relocation support.

• Any opportunity to continue beyond the internship will depend on performance and organisational needs; it is not guaranteed.

*How to Apply
*
Send your CV and a short note answering:

• Why are you interested in Kampus Konnekt49 and this role?

• Describe a situation where you organised several tasks or met an important deadline.

• Which tools have you used to organise tasks or track progress?

• When can you start, and how many hours per week are you available?

Apply to: [email protected]
Subject: Operations Execution Intern – Kampus Konnekt49