Junior Software Engineer: Product Support & Operations

EdgeWire is building an AI-powered sports analytics platform that helps users explore markets and make more informed decisions.

We’re looking for a resourceful junior developer who enjoys debugging, improving products, and helping customers. You’ll work closely with our engineering team to investigate reported issues, ship smaller fixes, and keep our web and mobile experiences running smoothly.
This role offers hands-on experience with a live product, direct access to the team building it, and clear ownership of meaningful improvements.

What you’ll do

• Investigate customer issues, reproduce bugs, and communicate clear updates.
• Implement bug fixes and small product improvements.
• Review logs and monitoring alerts, escalating complex incidents to senior engineers.
• Test changes across web and mobile, including signup, subscriptions, and chat.
• Write clear bug reports, regression tests, and troubleshooting documentation.
• Identify recurring support issues and suggest improvements that prevent them.

What we’re looking for

• Early-career development experience, or strong personal, academic, or open-source projects.
• Working knowledge of Python and/or JavaScript/TypeScript.
• Familiarity with APIs, Git, databases, and basic debugging.
• Clear written communication and patience when helping users.
• Good judgment: you investigate carefully, verify your fixes, and ask for help when needed.
• Reliability and comfort working in a small, fast-moving team.

Experience with React, FastAPI, PostgreSQL, AWS, or mobile applications is a plus. Familiarity with AI coding tools is welcome, alongside the ability to understand, review, and test the code they produce. Sports knowledge is helpful but not required.