Senior Product Designer, Data

WHAT YOU’LL DO

• Team Overview:

  • You'll join Braze's Data Division, the product group responsible for all of Braze's data products, and help shape the future of how customers model, send, and manage data on our platform
  • The team's mission is to make sure Braze customers can seamlessly model, send, and manage all the data they need to execute their campaigns and Canvases effectively across the entire engagement stack
  • Your work will directly impact how customers integrate with and send information to Braze, spanning areas like the user data model, custom attributes and events, data ingestion, and catalog data
  • Through research, you'll identify and prioritize the highest-impact problems to solve, designing experiences that make Braze's data model easy to manage, trustworthy, and flexible enough to power sophisticated customer engagement strategies

• Responsibilities:

  • Define and design high-impact features as well as refine the user experience for projects related to improving how customers integrate with and send information to Braze
  • Design experiences that allow marketers to implement cross-channel, digital experiences and quickly launch their customer engagement strategies without needing heavy engineering lift
  • Collaborate closely with product managers, UX researchers, product analysts, technical writers, engineers, and fellow product designers to deliver solutions that make Braze an easier and more enjoyable product to work with
  • Conduct user research and usability testing to validate design decisions, working directly with Braze customers to understand their campaign creation workflows and identify opportunities to reduce complexity while increasing capability
  • Create high-fidelity prototypes and detailed interaction specifications that communicate design intent to engineering teams, ensuring seamless implementation of features that perform reliably at enterprise scale
  • Contribute to and evolve Braze's design system, establishing patterns and components that support consistent experiences across messaging and orchestration features while accommodating the unique needs of workflow-based interfaces
  • Think systemically about how individual features connect across the broader Braze platform, designing solutions that work harmoniously with existing tools while preparing for future product evolution and customer growth
  • Present design concepts and rationale to cross-functional stakeholders and leadership, to influence the roadmap, building alignment around user experience priorities and advocating for design decisions that balance user needs with business objectives and technical constraints

WHO YOU ARE

• 5+ years of product design experience with a strong foundation in designing complex digital products. You have demonstrated experience working within established design systems and understand how to balance consistency with innovation when designing for enterprise software environments
• You approach design challenges with a systems mindset, naturally thinking about how individual features connect to create cohesive user experiences. You're comfortable navigating technical complexity and enjoy collaborating with engineers to understand implementation constraints and possibilities, often proposing creative solutions that are both user-friendly and technically feasible
• Your design process is grounded in user research and evidence-based decision making. You instinctively seek to understand the "why" behind user behaviors and business requirements, using research insights to inform design decisions and measure the success of your solutions against real user outcomes
• You excel at cross-functional collaboration, building strong relationships with product managers, engineers, researchers, and other designers. You operate as a strategic partner, influencing roadmaps and clearly communicating design concepts through visual artifacts and verbal storytelling, helping diverse stakeholders understand user needs and design rationale
• You demonstrate strong craft skills across interaction design, visual design, and prototyping, with particular strength in creating detailed, thoughtful interfaces that handle complex information and workflows elegantly. You understand the importance of micro-interactions and information hierarchy in creating intuitive user experiences
• You're organized and detail-oriented, maintaining comprehensive design documentation and ensuring smooth handoffs to engineering teams. You're comfortable working in ambiguous problem spaces and can break complex challenges into manageable design problems
• Your portfolio showcases experience designing for complex applications or workflow tools, with clear examples of how your design decisions improved user outcomes and business metrics. You can articulate your design process, the constraints you worked within, and the impact of your solutions on both users and business goals

BONUS IF YOU HAVE:

• Experience designing marketing automation, customer engagement, or campaign management tools
• Background in enterprise SaaS products, particularly those serving marketing or business operations teams
• Experience designing integration or data-mapping experiences for technical or semi-technical audiences, such as developers or technical marketers configuring custom data
• Familiarity with how data flows between systems (APIs, webhooks, data pipelines) and enough comfort reading code or technical documentation to collaborate closely with engineers
• Experience working in agile development environments with cross-functional product teams
• Strong fluency with AI tools for prototyping and exploring design concepts

For candidates based in Canada, the pay range at the start of employment for this position is expected to be between CA$133,100 - CA$208,600/year, with an expected On Target Earnings (OTE) between CA$147,900 - CA$231,800/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.