Solutions Consultant

WHAT YOU’LL DO

Braze is looking to hire a Solutions Consultant to join our team of technical storytellers.

This customer-facing role is an opportunity to bring your technical work background, creativity, and passion for storytelling to the exciting world of pre-sales Solutions Consulting / Sales Engineering. You will build knowledge of the technical pre-sales world, and learn about B2C engagement marketing, mobile marketing automation, APIs, analytics, and more.

This role will require some travel to client locations, at most 30% at peak times, once the business world resumes traveling.

• Collaboration! Complete support of your teammates across all departments and a real “get it done” attitude for our customers.
• Creativity - encouraged. Braze’s product encourages creative thinking when applying our robust capabilities to solve for customer needs.
• Intellectual Curiosity – stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.

WHO YOU ARE:

• People say you’re a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them and understand their problem.
• You’re known for being a “team player.” We just can’t emphasize this enough.
• You demonstrate a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others.
• You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (even just HTML).
• You have at least 2 years of career work experience. Specific experience in pre-sales Solutions Consulting or Sales Engineering is not required, but is helpful.
• Language Proficiency: Business-level Japanese and conversational English are required.