Senior Systems / Infrastructure Engineer

Senior Systems / Infrastructure Engineer

Hybrid - Day-to-day work is primarily remote; required periodic on-site support at our Suwanee, GA data center, including after-hours emergency support as needed. Must be able to report to the Suwanee data center promptly when on-site support is required.

Location: Duluth, GA, Suwanee, GA

Position Overview

We are seeking an experienced Senior Systems / Infrastructure Administrator to join our IT team. This role owns and supports a hybrid infrastructure environment spanning on-premises Windows Server, networking (including F5 and firewalls), and Microsoft Azure IaaS. The ideal candidate is a creative self-starter who thrives on solving complex technical problems, produces clear documentation, and can support data center operations as needed. Candidates living in or near the Duluth / Suwanee area are strongly preferred. Day to day operations are almost entirely remote. Candidate must be willing to participate in after-hours emergency support as needed and therefore must be responsive to internal status communication (email, outage information, etc).

Key Responsibilities

• Administrate and maintain Microsoft Windows Server environments, including Active Directory, Group Policy, DNS, and Hyper-V.
• Design, implement, and troubleshoot F5 load balancing solutions, including iRules, certificate lifecycle management, and related configurations.
• Manage firewall rules, policies, and troubleshooting across the environment.
• Administer routers and networking infrastructure, including BGP, NAT, and connectivity to Azure ExpressRoute.
• Support and expand Microsoft Azure IaaS workloads with a focus on virtual network infrastructure, hybrid connectivity, and related services.
• Automate operational tasks and reporting using Windows PowerShell.
• Create and maintain clear technical documentation; communicate effectively with both technical and non-technical stakeholders.
• Support Power BI reporting and related data visualization needs.
• Monitor system health, generate metrics/reports, and drive continuous improvement.
• Participate in on-site data center activities as required.

Required Qualifications

• 5+ years of hands-on Microsoft Windows Server administration experience.
• Strong proficiency with Active Directory, Group Policy, DNS, and Hyper-V.
• Solid PowerShell scripting experience.
• Experience supporting F5 platforms (iRules, certificates, troubleshooting).
• Firewall administration experience (rules, policies, troubleshooting).
• Router/networking experience including BGP, NAT, and Azure ExpressRoute connectivity.
• Microsoft Azure experience focused on IaaS and virtual network infrastructure.
• Ability to communicate clearly (verbal and written) and produce quality technical documentation.
• Self-motivated, organized, and able to manage multiple projects independently.
• Advanced Microsoft Server certification (or equivalent experience).
• Azure certification(s).
• Networking certification or equivalent experience (Cisco, F5, or similar).

Preferred / Bonus Skills

• Managed Service Provider experience
• Microsoft System Center (SCVMM, SCCM/MECM, SCOM).
• Microsoft Intune.
• Azure Monitor.
• SQL / T-SQL literacy.
• Linux administration experience.
• Layer 2 switch configuration.
• SAN and Fiber Channel fabric administration.
• Advanced reporting and monitoring using PowerShell, SQL, Azure Monitor, Power BI, or similar tools.
• Authentication design experience (SSO, federated authentication via Microsoft Entra ID).

What We Value

We look for candidates who combine deep technical skills with strong ownership, clear communication, and a practical, solutions-oriented mindset. Experience supporting hybrid environments and willingness to assist with data center operations in the Duluth / Suwanee area are highly valued.

Why PossibleNOW

• Great teamwork atmosphere
• Flexible work environment
• Competitive salary and equity
• Health (employee medical coverage Employer paid), dental, and vision insurance
• 401K plan with Company Match
• FSA plans
• HSA plan with Company Match
• Supplemental insurance including life, AD&D, short-term & long-term disability insurance
• Paid Time Off, Paid Company Holidays

Compensation

Negotiable, commensurate with experience and qualifications.

Equal Opportunity Employment

PossibleNOW is an equal opportunity employer. We are committed to fostering an inclusive workplace where employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

Pre-Employment Requirements

Employment with PossibleNOW is contingent upon successfully completing a pre-employment background check and drug screening, where permitted by law.

Work Authorization

Applicants must be legally authorized to work in the United States at the time of hire. PossibleNOW participates in E-Verify to confirm employment eligibility. We do not sponsor employment visas for this position.

About PossibleNOW

Founded in 2000 and headquartered in Duluth, GA, PossibleNOW is a successful, growing, family oriented, and private held company that is the industry leader for direct marketing compliance, consent, and preference management solutions via our SaaS technology and professional services offering. PossibleNOW solutions serve many Fortune 500 companies and thousands of the largest direct marketers in the world.