Senior Associate, RFP & Implementation Projects

About the Role:

Maven is looking for a Senior Associate of RFP & Implementation Projects to own two core workstreams: RFP project management for prospective clients and new logo implementations. You'll work cross-functionally with Sales, Client Success, Marketing, Product, Engineering, and Data to deliver high-quality proposals and onboard new clients. This role will report directly to the Director of Client Delivery.

What You’ll Do:

• Own the end-to-end RFP lifecycle — from intake and response assignment through SME coordination, quality assurance, and submission — ensuring every proposal stays on track and on time.
• Coordinate with SMEs, Sales, Marketing, Legal, and other stakeholders to produce accurate, tailored responses.
• Maintain a library of standard, up-to-date RFP responses in Claude and reusable content (case studies, reporting samples) in Confluence to support a turn-key seller experience.
• Proofread, format, and ensure consistency across all proposal documents.
• Lead end-to-end implementations for new payer and channel partners — owning the project plan, timeline, risk management, and stakeholder communication across concurrent launches.
• Partner with Sales, Client Success, Care Advocacy, Product, and Data teams to translate contractual scope into a configured, launched product.
• Develop enough technical fluency to triage eligibility file issues and escalate appropriately — you don't need to own the SFTP plumbing, but you need to know when something's wrong.
• Build trusted relationships with external partner stakeholders and proactively surface risks before they become blockers.

What You’ll Bring:

• 3-5 years in project management, ideally including RFP management and/or support.
• A track record of building trusted relationships with internal and external stakeholders to drive alignment and execution.
• Familiarity with the employer benefits ecosystem and digital health; ability to come up to speed on new product domains quickly.
• A bias toward ownership — you create order from ambiguity and move forward without waiting to be told.
• Strong written and verbal communication skills with high attention to detail.
• Experience with Claude or other AI tools is a plus.

The base salary range for this role is $98,000 - $115,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

This role requires active work authorization in the US.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.