Healthcare Operations Associate

Healthcare Operations Associate

Role Overview
We are looking for a Healthcare Operations Associate to support day-to-day healthcare-related operations, cross-functional collaboration, and workflow execution.
This is not a traditional administrative role, nor is it primarily a data analytics or project management position. You will be involved in real healthcare operations, working with complex information, communicating across teams, following up on outstanding items, and helping ensure work continues to move forward accurately and efficiently.

We value candidates who are comfortable using AI tools in practical day-to-day work. You should be able to use AI to improve productivity and support problem solving, while also exercising judgment to determine whether AI-generated outputs are accurate, complete, and appropriate for real-world use.

We are looking for someone with strong logical thinking, ownership, and execution who can maintain clear judgment and proactively move work forward in environments where information may be complex, priorities may shift, and multiple teams may need to coordinate.

What You Will Do
Support the execution of day-to-day healthcare-related operations
Communicate and coordinate across teams and departments to help ensure information and work move forward smoothly
Follow up on outstanding items, confirm progress, and help move next steps forward
Organize, review, and synthesize healthcare and business-related information with a high level of accuracy
Use AI tools to improve day-to-day work efficiency
Identify gaps, delays, or communication issues and help move them toward resolution
Support improvements to existing workflows and operational efficiency
Assist with time-sensitive or cross-functional issues that arise during daily operations

Qualifications
Bachelor’s degree or higher; open to a variety of academic backgrounds
Strong logical thinking and ability to learn quickly
Comfortable using AI tools to support real work
High attention to detail, accuracy, and completeness
Strong communication, coordination, and organizational skills
Strong sense of ownership, execution, and follow-through
Ability to manage multiple responsibilities and prioritize effectively
Comfortable working with complex, incomplete, or changing information
Ability to exercise independent judgment and solve practical problems
Proficiency with Excel, Google Docs, Google Sheets, or similar productivity tools
Professional working proficiency in English

Preferred Qualifications
Experience applying AI tools in work, academic, or business settings
Familiarity with prompt writing, AI-assisted research, document processing, or structured outputs
Ability to use AI tools to improve information organization, documentation, or operational efficiency
Experience in healthcare, hospital operations, healthcare administration, or related industries
Experience in operations, business administration, healthcare administration, or similar roles
Experience with cross-functional communication or day-to-day operational coordination
Experience working with complex information, documentation, or process-driven work
Long-term interest in healthcare systems, healthcare operations, and practical AI applications

Working Style
This role places a strong emphasis on ownership and follow-through.
We are looking for someone who can:
Proactively understand the current status of an issue or task
Keep track of what remains incomplete and continue following up
Quickly identify key information within complex situations
Recognize missing, inconsistent, or unclear information and proactively clarify it
Help move work forward rather than simply passing information along
Maintain a high level of accuracy and accountability for assigned work

Location and Work Arrangement
Location: San Gabriel Valley, California
Work arrangement: Full-time, on-site / in-office
Candidates must be able to work regularly from the office.

Compensation
$20–$30 per hour
Final compensation will depend on relevant experience, skills, and overall fit for the role.

Employment Details
Full-time
On-site / In-office
San Gabriel Valley, California
U.S. work authorization required
OPT/CPT candidates may be considered