Process Coordinator (Project Coordinator)

Job Title: Process Coordinator – Operations & Project Governance
Location: Gurgaon (Work from Office)

*About Chiacon *

Chiacon Consulting is a growing IT consulting and services company working across areas such as RPA, Data & Analytics, QA, Azure, and Project Management. As we continue to scale our delivery and operations, we are strengthening our internal governance and execution discipline.
We are looking for a Process Coordinator who will help ensure that projects, commitments, and
operational processes across teams are tracked, monitored, and executed on time.
This role works closely with leadership and team leads to maintain structured visibility into project
progress and operational activities.

Role Overview

The Process Coordinator will act as the central coordination point for tracking ongoing projects,
monitoring timelines, maintaining operational trackers, and ensuring that teams adhere to defined
processes.
The role requires strong follow-up skills, attention to detail, and the ability to coordinate with multiple
stakeholders across the organization.

*Key Responsibilities *

Project & Task Tracking
• Maintain a centralized tracker of all ongoing projects and key deliverables.
• Monitor timelines, milestones, and progress across teams.
• Identify delays or bottlenecks and escalate them to management.

Cross-Team Coordination
• Work closely with team leaders to track progress of tasks and deliverables.
• Ensure smooth coordination between different departments.

Process Adherence
• Ensure that defined operational processes and workflows are followed.
• Maintain and update organizational trackers and reporting systems.

Reporting & Updates

Prepare daily / weekly status reports for management.
• Provide visibility on project progress, pending actions, and delays.

Issue Identification
• Identify areas where projects or tasks are stuck.
• Work with relevant teams to resolve issues and drive progress.

External Coordination
• Follow up with vendors, consultants, or external stakeholders when required.
• Maintain records of vendors and operational documentation.

Skills Required

• Strong organizational and coordination skills
• Excellent follow-up and communication abilities
• Ability to manage multiple tasks and priorities
• Strong problem-solving mindset
• Attention to detail in maintaining trackers and reports
• Ability to work with cross-functional teams
• Good time management and prioritization skills

*Experience & Background *

• 2–6 years of experience in roles such as:

o Operations Coordinator
o Project Coordinator
o Administrative Executive
o Operations Support
o Back Office Operations