Application Engineer

About YellowScan

YellowScan is a French deep-tech company that designs, develops, and manufactures integrated LiDAR solutions for UAV-based surveying applications. Our systems are trusted by professionals in surveying, civil engineering, forestry, mining, and environmental monitoring across more than 50 countries.

As we accelerate our growth in North America, we are looking for an Application Engineer to be the go-to technical expert for our US customers and partners. This is a hands-on, field-oriented role for someone who loves both the technology and the people using it.

Your mission

Provide technical support, training, field assistance, and integration expertise to YellowScan customers and partners across the US — ensuring they get the most out of their LiDAR systems from day one.

Key responsibilities

Customer support

• Deliver Level 1 and Level 2 technical assistance: troubleshooting, diagnostics, and follow-up
• Guide users through setup, configuration, and integration of YellowScan LiDAR systems
• Document issues and coordinate with internal teams for corrective actions and improvements

Field demonstrations, training & commissioning

• Conduct live UAV + LiDAR field demonstrations for prospects and customers
• Deliver training sessions covering mission preparation, calibration, data acquisition, and point cloud processing
• Support customers during onboarding and initial project deployments

Technical expertise

• Develop deep knowledge of the full YellowScan ecosystem (hardware, software, workflows)
• Advise customers on best practices for LiDAR surveying
• Support integration of YellowScan systems with compatible drone platforms

Internal collaboration

• Relay customer feedback and US market insights to R&D and Product teams
• Contribute to technical documentation and support procedures
• Assist the sales team during pre-sales interactions (technical presentations, feasibility checks)

Who you are

Technical background

• Degree in geomatics, surveying, aerospace engineering, remote sensing, computer science, or a related field
• Strong understanding of LiDAR acquisition workflows, GNSS/INS systems, and geospatial data processing
• Experience with UAV operations in the field is a strong advantage
• Familiarity with point cloud processing software (TerraScan or equivalent)
• Ability to analyze 3D data and translate technical findings into actionable guidance

Experience

• 2–5 years in the geospatial, UAV, sensor, or technical support industry
• Hands-on experience deploying technical solutions at customer sites is highly valued
• Willingness to travel frequently across the US

Soft skills

• Strong communication and teaching abilities — you can explain complex systems clearly
• Customer-oriented and natural problem-solver
• Autonomous, organized, and comfortable in an international work environment

Languages

• Fluent English required — French is a plus

What we offer

• Daily work with state-of-the-art aerial LiDAR technology
• A high-impact, autonomous role in a fast-growing international company
• A collaborative and multicultural team environment
• Ongoing training and technical development opportunities