Technical Account Manager

About Frontier

Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York based, fast-growing, fully-remote, 150-person company that has most of our team in India and Philippines. A few years ago Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier.

Here at Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them into the best companies. In three years, we’ve never lost a client.

If you like one of the Frontier roles, and you apply, and you’re accepted, we’ll screen you with a couple of internal interviews, and will work on getting you an interview for a full-time job within the month.

Think of us as your personal talent agent, and good luck with the application :)

About Tallee

Tallee is an AI Visibility platform that helps modern brands track, optimize, and improve how they appear across next-generation AI platforms and LLMs (such as ChatGPT, Claude, Perplexity, and Google Gemini). As search and consumer discovery shift from traditional engines to AI, Tallee equips companies with the diagnostic insights, strategic roadmaps, and content ecosystem needed to ensure their brand is accurately represented and recommended.

About the Role

As a Technical Account Manager & AI Visibility Strategist, you will own client relationships while serving as the primary technical and strategic lead on brand AI visibility. This is not a traditional, relationship-only account management role - your core value lies at the intersection of technical credibility, diagnostic problem-solving, and strategic execution.

We heavily prioritize self-starters, particularly former founders or early-stage startup employees, who thrive in high-ownership, fast-evolving environments.

Key Responsibilities

• Perform deep audits of how client brands show up across major LLMs; diagnose exactly why a brand is or isn't being surfaced, mentioned, or accurately represented.
• Analyze the brand’s end-to-end digital footprint, including website content, product/ingredient data, YouTube, social channels, Reddit, and brand partnerships/sponsorships.
• Translate technical audit insights into clear, actionable roadmaps (e.g., identifying gaps in editorial content, or ensuring major sponsorships/partnerships are structured properly on-site for LLM ingestion).
• Establish foundational priorities and collaborate directly with founders, strategy teams, and clients to align on which content and brand initiatives should be produced.

Qualifications & Requirements

• Prior experience as a founder, co-founder, or early-stage employee at a fast-growing startup is strongly preferred.
• Deep curiosity and practical understanding of LLMs, AI search mechanics, digital marketing, and modern SEO/content ecosystems.
• Strong client-facing communication skills with the ability to build trust through technical authority and analytical clarity.
• Proven track record of diagnosing messy, unstructured digital data and turning it into structured strategy.