Location: Remote
Job Type: Full-Time
Department: Operations / Administration
Compensation
Base Salary: $650 usd per month
Commission: uncapped commission for sales and bookings

Position Overview

BerliTravel is looking for a reliable and organized Virtual Assistant / Administrative Assistant to support daily operations, customer communication, scheduling, data entry, and administrative tasks.

The ideal candidate is detail-oriented, responsive, organized, and comfortable working independently in a remote environment.

Responsibilities

Manage emails, calendars, bookings, appointments, and administrative tasks.
Update customer and prospect information in the CRM.
cold calling interested consumers about our services to sale to them
Organize travel documents, bookings, and customer records.
Assist with customer inquiries and follow-ups.
Perform data entry and maintain accurate records.
Prepare reports, spreadsheets, and internal documents.
Coordinate with sales and operations teams.
Follow up with customers and internal team members when needed.
Assist with travel research, itinerary information, and basic booking support.
Maintain organized digital files and company records.
Complete other administrative tasks as assigned.
Upload Content to Social Media

Requirements

2+ year of experience as a Virtual Assistant, Administrative Assistant, or similar role.
Strong written and spoken English.
Excellent organization and attention to detail.
Good communication and follow-up skills.
Proficient with Google Workspace, Microsoft Office, and spreadsheets.
Comfortable learning CRM and other online business tools.
Ability to manage multiple tasks and meet deadlines.
Reliable internet connection and professional remote-work environment.
Able to work independently with minimal supervision.

Travel, tourism, hospitality, or customer service experience is a plus.

KPIs