Sales Manager

Location: Remote
Job Type: Full-Time
Department: Sales
Compensation

Base Salary: $1500 usd per month
Commission: uncapped commissions

Position Overview

BerliTravel is seeking a Sales Manager to lead and manage our remote outbound sales team. The Sales Manager will oversee Cold Callers / Appointment Setters, drive daily sales activity, coach team members, manage the CRM pipeline, and ensure the team consistently achieves its appointment and revenue targets.

Responsibilities

• Manage and motivate the Cold Caller / Appointment Setter team.
• Set and monitor daily, weekly, and monthly sales targets.
• Monitor calls, appointments, follow-ups, conversions, and team productivity.
• Coach representatives on cold calling, objection handling, qualification, and appointment setting.
• Conduct regular team meetings, one-on-ones, and call reviews.
• Track performance and address underperformance quickly.
• Ensure accurate CRM usage and sales pipeline management.
• Improve scripts, sales processes, and conversion rates.
• Report team performance and sales results to senior management.
• Support hiring, onboarding, and training of new sales representatives.
• Work with management to develop strategies for increasing customer acquisition and revenue.
• Key KPIs
• Calls and outreach activity
• Qualified appointments booked
• Appointment show rate
• Lead-to-appointment conversion
• Appointment-to-sale conversion
• Team revenue
• Individual representative performance
• CRM compliance
• Monthly team target achievement

Requirements

• 4+ years of sales experience.
• 2+ year managing an outbound sales or appointment-setting team.
• Strong English communication skills.
• Proven ability to hit sales targets.
• Strong coaching, leadership, and accountability skills.
• Experience with CRM systems.
• Comfortable managing a remote team.
• Travel, tourism, hospitality, or international sales experience is a plus.**

Schedule: U.S.-aligned working hours may be required.

BerliTravel is looking for a hands-on sales leader who can build a productive team, improve conversion rates, and consistently generate qualified sales opportunities.