Associate Director, Field Sales Analytics

POSITION SUMMARY:

Rigel Pharmaceuticals, a pioneering biopharma company based in South San Francisco, is seeking a dynamic and experienced Associate Director to join the Commercial Analytics team within Business Operations. The role offers the opportunity to contribute directly to Rigel�s commercial success and to grow with the company as we continue our growth trajectory.

This critical role in Commercial Analytics drives sales and marketing analytics and delivers structured and ad hoc analysis to sales, marketing, and home office teams. This position is integral to supporting our commercial organization by delivering actionable analytics, strategic insights, and innovative solutions to address critical business challenges. This position requires strong business acumen, analytical skills, critical thinking, and communication and presentation skills.

Salary range:

Premium Markets (SFBA/NYC/Boston Area) $180,000 to $214,000

National $160,000 to $194,000

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Independently lead and execute analytic initiatives and projects. Conduct secondary data analytics using a multitude of data sources, including healthcare prescriber/provider data, account-level data, sub-national script data, specialty pharmacy data, claims data, and promotional data.
• Provide analytical support to the sales teams, including conducting structured and ad hoc analyses, creating dashboards and reports, and delivering insights that enable decision-making for the commercial sales organization.
• Act as the primary analytics partner for the VP, Head of Sales, and Area/Regional Sales leaders, providing accurate, actionable insights to track performance against key sales strategies and tactics.
• Routinely monitor, assess, and validate performance metrics. Identify trends, uncover opportunities and gaps, synthesize findings, and share them using the right data visualization tools.
• Design and implement data models and create meaningful data visualizations to report and communicate insights that support sales performance monitoring.
• Deliver data-driven recommendations that enable the sales team to maximize performance and meet commercial objectives. Communicate insights through clear, business-friendly narratives.
• Partner closely with the VP, Head of Sales, and Area/Regional Sales leaders to address their sales analytics needs, solve strategic questions, and enhance overall engagement between field and home office teams.ms.
• Facilitate periodic nation/area and regional sales review meetings and support Field Sales leadership coaching. Gather insights to inform Field Sales business planning and execution and provide analytics support for critical sales meetings, including National Field Meetings (NFM) and Plan of Action (POA) meetings.
• Collaborate effectively with other members of the Business Operations team and external vendors on data curation, data operations, and data reporting to enable effective execution of analytics.

KNOWLEDGE AND SKILL REQUIREMENTS:

• Bachelor's degree with 10+ years or master's degree/PhD with 8+ years of experience
• Experience within pharma/biotech/health care industries and familiarity with Pharma data and/or related experience in advanced analytics/data sciences in leading industries (Technology, CPG, Financial)
• Possess a deep understanding of life sciences commercial data, including claims, prescriber and non-prescriber data, affiliations, sales operations data, and systems (SFDC, Veeva, other CRM systems)
• Prior experience working with field sales, is preferred
• Experience developing and executing analytic solutions to address key business questions with measurable outcomes and insights.
• Possess strong critical thinking, intellectual curiosity, problem-solving, and analytical skills with the ability to maintain a high level of data accuracy.
• Solid experience with utilizing analytical software/tools (e.g., SQL, Python, R, Tableau, Power BI, QuickBase, VBA scripting, etc.). Requires MS Office proficiency, including Excel analytical techniques and PowerPoint presentation construction.
• Strong written/oral communication skills, including communicating with all levels of the organization.
• Proven success in managing and partnering with internal stakeholders and external vendors.
• Solid organizational and project management skills and ability to manage multiple projects at a time.
• Ability to develop strong interpersonal relationships with key stakeholders, becoming a trusted partner and advisor.
• Experience working in a fast-paced environment and matrix structure with multiple stakeholders.

COMPENSATION AND BENEFITS:

The anticipated salary range for this position is National $160,000 to $194,000 and, Premium Market (SFBA/NYC/Boston Area) $180,000 to $214,000. The actual salary offered will depend on several factors, including experience, qualifications, geographic location, internal equity, and business needs.

This position is eligible to participate in Rigel's annual bonus program and is eligible for equity incentive awards, subject to the terms of the applicable plans. This position is not commission-based.

Rigel offers eligible employees a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; flexible spending accounts; a 401(k) plan; paid time off; paid company holidays; and other benefits.

WORKING CONDITIONS:

• PHYSICAL DEMANDS: While performing the duties of this job, the employee is required to stand, walk; sit; talk and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• WORK ENVIRONMENT: The noise level in the work environment is usually moderate. Some travel may be required.

Rigel Pharmaceuticals, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by the law.