Sr Software Engineer I - Enterprise Communications Platform

Job Description

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

The U.S. Consumer Services and Membership Digital Experiences Technology team (USCDT) brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), marketing and advertising technology, enterprise communications, travel and lifestyle, and dining technology. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

Enterprise Communications Platform provides uni and bi-directional cross-channel communications and brings an Enterprise and Customer First approach. It encapsulates domain agnostic generic technology functions into Enterprise Shared Services to promote re-usability and consistency across communication journeys. Our platform primarily focuses on fulfillment and delivery of servicing related Customer Communications irrespective of communication channels like Email, Letters, Push Notification, SMS, WhatsApp, Secure Message Center, etc.

Responsibilities

• Perform technical aspects of software development for assigned applications including design, developing prototypes, and coding assignments
• Function as a leader on an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)
• Lead code reviews and automated testing
• Debug software components and identify code defects for remediation
• Leads the deployment, support, and monitoring of software across test, integration, and production environments.
• Takes accountability for the success of the team achieving their goals
• Drives the team’s strategy and prioritizes initiatives Influence team members by challenging status quo, demonstrating risk taking, and implementing innovative ideas
• Be a productivity multiplier for your team by analyzing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.
• Mentor and guide team members to success within the team
• Demonstrate software development skills in a professional environment and/or comparable experience such as: Agile development, application design, software development, and testing
• Expertise with HTML, CSS, AJAX, JavaScript Frameworks React and NodeJS
• Thorough understanding of JSON, web services technologies, and data structure fundamentals, with experience in designing highly scalable solutions.
• Experience with Java/J2EE, Vert.x, Spring Boot, NoSQL
• Hands-on expertise with application design, software development and automated testing
• Strong expertise in API Development and architectural / security standards.
• Experience with continuous integration/deployment (GithubActions , Jenkins, Maven, Gradle, XLR).
• Experience with Java applications design and development in an
• Enterprise setting using Java, J2EE, Vertx, Spring Boot, Relation DBMSs
• Expertise in objected oriented analysis & domain driven development and design across a variety of platforms

Qualifications

• Bachelor’s Degree in computer science, computer science engineering, or related experience required; advanced degree preferred knowledge or equivalent skills
• 8+ years of active engineering
• 2+ years of technical leadership experience in a complex technical environment and/or comparable experience
• Successful design, creation and deployment of one or more enterprise-grade technology assets, including integration of cross-platform solutions in an Agile product environment
• Hands on with AI assisted engineering tools to ship quality software fast and frequently.
• Experience with agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories
• Ability to set priorities and multi-task in a fast-paced environment.
• Hands on experience with automation testing and documentation (i.e. automated, functional, and performance)
• Ability to learn and adapt in a rapidly changing environment.
• Adaptable to changes in product requirements, organizational structures and business conditions
• Engaged with the open source community, demonstrated public speaking, etc
• Ability to effectively communicate to internal and external business partners on architecture and solution design
• Collaborates with leadership across multiple teams to define solution requirements and technical implementation Engineering & Architecture
• Demonstrate technical expertise to help team members overcome technical problems
• Solves technical problems outside of day-to-day responsibilities
• Contributes to the success of many teams achieving their goals
• Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.