Manager, Analytics, Analytic Liaison

Rise is an award-winning, full-service Media Agency of Record that is backed by data and powered by people. We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today. This approach, with transparency at its core, specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing.

We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency. We're looking for talent like you who can continue to elevate our work and culture.

The Manager, Analytics, Analytic Liaison, is responsible for bridging the gap between the data analytics team and

various business units. This role involves translating complex data insights into actionable strategies that drive

business performance and ensure alignment with the company's objectives.

Key Responsibilities

• Data Strategy Development: Collaborate with senior leadership to develop and implement a comprehensive data strategy that aligns with business goals.
• Stakeholder Communication: Act as the primary point of contact between the data analytics team and other departments, ensuring clear and effective communication.
• Understand the business questions under consideration and collaboratively identify analytic approaches to address those questions.
• Develop long-term client partnerships that result in a mutually beneficial, growth-oriented business and working relationship.
• Manage multiple channel projects from beginning to end.
• Assist with the development of presentations for clients, including QBRs, RFPs, and proposals.
• Insight Translation: Translate complex data analysis into actionable insights and recommendations for business units.
• Performance Monitoring: Monitor and report on key performance indicators to track progress and identify areas for improvement, on the client's behalf as well as Quad's.
• Understand the source, accuracy, and meaning of data elements included in analyses being managed.
• Exhibit healthy skepticism for the form and function of each selection and analysis.
• Team Leadership: Assist in the mentorship of analytic liaisons, data analysts, and data engineers, providing guidance to support the overall effectiveness of the team's collective output.
• Ensure client is satisfied with performance of our analytic services.
• Act proactively to manage the business effectively.
• Keep management informed regularly of events/issues that could impact client relationship.
• Work with others to think strategically and tactically to meet client needs, to improve current services.
• Project Management: Oversee the execution of data-related projects, ensuring timely delivery and alignment with business objectives, including but not limited to:
• Develops estimates for analytic services
• Writing SOWs
• Ensuring proper client acceptance of SOWs
• Write specs, create, manage Workfront projects
• Evaluate and monitor the quality and performance of all analytic services provided to the Client(s) by Quad
• Build and maintain client relationships with mid-level management
• Manage all specifications necessary for internal and external billing
• Track hours and profitability of projects assigned to you

QUALIFICATIONS

• Education: Bachelor's degree in advertising, communication, marketing, or related field required.
• Experience: Minimum 5+ years of experience including retail marketing, corporate marketing, and/or advertising agency.
• Certificates, Licenses, Registrations: N/A
• Knowledge, Skills & Abilities:
• Understanding marketing strategy, creative, analytics, print production, media and digital.
• Knowledge of customer services, sales, project management, operations, account service/sales management, best practices to communicate and implement.
• Ability to handle many issues, items, and functions at one time and deal rapidly with multiple items in a prioritized sequence.
• Knows how to seek help or relief when workload is too high or deadlines are infeasible.
• An analytical approach to problem solving.
• Ability to act on own initiative.
• Strong written and verbal communication and interpersonal skills.
• Ability to relate to and develop relationships with Client's management.
• Inspire a spirit of teamwork and cooperation within the Analytics team and cross other teams.
• Set and prioritize goals and achieve them as scheduled.
• Ability to understand and communicate complex concepts/business issues verbally and in writing to clients and management.
• Willingness to take direction from superiors and seek suggestions from peers.
• Ability to understand and communicate complex concepts/business issues verbally and in writing to clients and management.
• Demonstrate willingness to work together with peers and other Quad departments to improve quality and performance.
• Experience with MS Word, MS Excel, MS PowerPoint and Outlook.
• Travel as required, temporary assignments (out-of-town).
• Raises hand to organize team meetings, activities, or just time to chat over lunch.

We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits.

Rise and Quad are proud to be equal opportunity employers. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Rise and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Rise and Quad also prohibit harassment of applicants and employees based on any of these protected categories.

Drug-Free Workplace